Job File Coordinator

SERVPRO of Vacaville / Dixon; El Paso (TX); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Opportunity for advancement

Job summary

SERVPRO of Vacaville / Dixon is seeking a motivated Job File Coordinator to act as a liaison for customers, identify project requirements, and organize project documentation. You’ll support teammates by ensuring clear communication and thorough records from start to finish.

The role emphasizes strong customer service, attention to detail, and basic estimating using standard software. A high school diploma and at least one year in office or customer service are preferred.

Qualifications

• High school diploma/GED (preferred).
• At least 1 year of customer service and/or office-related experience.
• Ability to multitask and to remain detail orientated.
• Must be knowledgeable in relevant computer applications.

Responsibilities

• Responsible for clear and efficient project communication with the customer and project stakeholders
• Daily project(s) oversight to include monitoring status, audit, and work-in-progress
• Create preliminary estimate using estimating software
• Review and validate job site documentation
• Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end
• Collaborate and assist with other departments, as needed

Skills

Customer service

Multitasking

Detail oriented

Computer applications

Education

High school diploma/GED

Tools

Estimating software

Job description

Job File Coordinator will work as a liaison for the customer to identify project requirements and specifications as well as administer and organize projects and support teammates. If you are self-motivated, organized and have outstanding customer service skills, you could thrive in this environment!

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Opportunity for advancement

Key Responsibilities

• Responsible for clear and efficient project communication with the customer and project stakeholders
• Daily project(s) oversight to include monitoring status, audit, and work-in-progress
• Create preliminary estimate using estimating software
• Review and validate job site documentation
• Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end
• Collaborate and assist with other departments, as needed

Position Requirements

• High school diploma/GED (preferred)
• At least 1 year of customer service and/or office-related experience
• Ability to multitask and to remain detail orientated
• Must be knowledgeable in relevant computer applications

Skills/Physical Demands/Competencies

This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law

Each SERVPRO® Franchise is Independently Owned and Operated.

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy!

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.