Jira Platform Engineer: DC & Cloud Specialist

Cayuse Holdings; Washington (District of Columbia); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Flexible Spending Accounts

Short-Term and Long-Term Disability

Life and AD&D Insurance

401(k) Retirement Savings Plan

Job summary

Cayuse Holdings is seeking a Jira Engineer to administer, configure, and optimize Jira and Jira Service Management across DC and Cloud environments. You will design workflows, validators, and automation rules, while ensuring governance and security in line with organizational requirements.

Responsibilities include managing service workflows, SLA tracking, dashboards, and integrations with enterprise systems via REST and JSON. Strong problem solving and clear communication are essential.

Qualifications

• Bachelor’s degree or equivalent professional experience in IT/CS or related field.
• 5+ years hands-on Jira/JSM administration, DC and Cloud.
• Experience with REST APIs, JSON, and SQL for integrations and reporting.

Responsibilities

• Develop, configure, and maintain Jira workflows, fields, and schemes.
• Design advanced validators and automations with ScriptRunner.
• Manage Jira Service Management objects, SLA tracking, and dashboards.
• Create and optimize JQL queries for KPIs and reports.
• Administer Jira DC and Jira Cloud including user management and configs.
• Perform capacity planning and monitor platform health.

Skills

Jira administration

Workflow engineering

REST APIs

JSON

SQL

JQL

ScriptRunner

Security/compliance

Communication

Problem solving

Education

Bachelor’s Degree in IT/CS or related

Tools

Jira DC

Jira Cloud

Jira Assets (Insight)

Job description

Cayuse Holdings is seeking a Jira Engineer to administer, configure, and optimize Jira and Jira Service Management across DC and Cloud environments. You will design workflows, validators, and automation rules, while ensuring governance and security in line with organizational requirements.

Responsibilities include managing service workflows, SLA tracking, dashboards, and integrations with enterprise systems via REST and JSON. Strong problem solving and clear communication are essential.