Jira Engineer - Workflows, Automation & Cloud/DC

Bow Wave LLC; Washington (District of Columbia); On-site; USD 110,000 - 170,000; Full time

Job summary

Bow Wave LLC is looking for a Jira Engineer to administer and optimize Jira and Jira Service Management across Data Center and Cloud environments. This role emphasizes configuration, workflow engineering, and platform administration to support enterprise processes.

You will design scalable Jira configurations, create dashboards with JQL, manage REST API integrations, and work with SQL databases to provide operational visibility and insights for multiple departments.

Qualifications

• Experience administering Jira and Jira Service Management across Data Center and Cloud.
• Ability to design scalable Jira configurations and workflows.
• Proficiency with ScriptRunner for validators, conditions, and automations.
• Strong understanding of Jira assets, permissions, and security models.
• Experience integrating Jira with enterprise systems via REST/JSON.
• Ability to query data with JQL and SQL for reporting and insights.

Responsibilities

• Configure and maintain Jira workflows, screen schemes, field configurations, and schemes.
• Use ScriptRunner to implement advanced validators, conditions, and automations.
• Manage Jira Service Management configurations including request types and portals.
• Create and tune JQL queries for dashboards, reports, and SLA tracking.
• Administer Jira Data Center and Jira Cloud environments and perform maintenance.
• Support REST API connectivity and JSON-based integrations with enterprise systems.
• Work with SQL databases for troubleshooting, reporting, and insights.
• Collaborate with business teams to translate requirements into scalable Jira solutions.
• Ensure governance, security, and platform stability; provide user training and documentation.

Skills

Jira administration

workflow engineering

ScriptRunner automation

Jira Assets

REST API usage

JSON

JQL

SQL/databases

Jira DC/Cloud operational management

permission/security model expertise

troubleshooting and process design

Tools

Jira

ScriptRunner

REST API

SQL

Job description

Bow Wave LLC is looking for a Jira Engineer to administer and optimize Jira and Jira Service Management across Data Center and Cloud environments. This role emphasizes configuration, workflow engineering, and platform administration to support enterprise processes.

You will design scalable Jira configurations, create dashboards with JQL, manage REST API integrations, and work with SQL databases to provide operational visibility and insights for multiple departments.