Senior Jira Engineer – DC/Cloud Ops, TS Clearance

E-INFOSOL; Washington (District of Columbia); On-site; USD 140,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

401k match

HSA/FSA

Disability insurance

Life insurance

Paid time off

Federal holidays

Job summary

E-INFOSOL is seeking a Jira Engineer in Washington, DC for a full-time role. You will administer, configure, and optimize Jira and Jira Service Management to support scalable governance and reliable operations.

The position focuses on workflow engineering, JQL, REST API integrations, and data center/cloud administration, with a strong emphasis on security and governance standards across enterprise ecosystems.

Qualifications

• Active Top-Secret clearance; SCI/CI Poly possible for contract requirements.
• Bachelor’s or Master’s Degree in Computer Science or related field.
• 5+ years of Jira administration/engineering experience.

Responsibilities

• Configure and maintain Jira workflows, transitions, issue types, issue type schemes, screen schemes, field configurations, custom fields, contexts, permission schemes, and notification schemes.
• Use ScriptRunner to implement advanced validators, conditions, post-functions, automations, and administrative scripts.
• Manage Jira Service Management configurations, including request types, portals, Assets schemas, object types, automation rules, and service workflows.
• Create and tune JQL queries for dashboards, reports, filters, SLA tracking, and operational visibility.
• Administer Jira Data Center and Jira Cloud environments, including user management, permissions, global system settings, performance monitoring, and maintenance routines.
• Support REST API connectivity and integrations, working with JSON structures to connect Jira with diverse enterprise systems.
• Work with SQL databases (Data Center) for troubleshooting, analysis, reporting, and backend system insights.
• Collaborate with business teams to gather requirements and translate them into maintainable Jira solutions that scale across departments.
• Ensure adherence to best practices, governance standards, security requirements, and platform stability guidelines.
• Provide user support, documentation, training, and operational guidance for Jira and JSM functionality.

Skills

Workflow engineering

REST API

JSON

JQL

SQL/databases

Jira DC/Cloud

Security models

Troubleshooting

Education

Bachelor's or Master's in Computer Science or related field

Tools

ScriptRunner

Job description

E-INFOSOL is seeking a Jira Engineer in Washington, DC for a full-time role. You will administer, configure, and optimize Jira and Jira Service Management to support scalable governance and reliable operations.

The position focuses on workflow engineering, JQL, REST API integrations, and data center/cloud administration, with a strong emphasis on security and governance standards across enterprise ecosystems.