Jewelry Retail Team Lead - Elevate Customer Experience

Jamesavery; Aubrey (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

James Avery Jewelry in Aubrey, TX, is seeking a Full-Time Sales Team Lead to support Store Management and act as a frontline leader on the Retail Store Leadership Team at the Bates Towne Crossing location.

The role involves directing personnel, delivering exceptional customer service, managing inventory, training staff, and participating in inventory and events to drive sales and maintain store standards.

Qualifications

• High school degree or equivalent with a minimum 1-year retail or customer service experience preferred.
• Previous supervisory experience preferred.

Responsibilities

• Assists Store Management with in-store supervision including directing personnel.
• Provides effective leadership to all associates.
• Greets and assists guests in selection and purchase of merchandise.
• Resolves guest issues effectively.
• Monitors and approves guest’s returns in accordance with retail policies.
• Monitors associates guest service levels; provides feedback as needed.
• Participates in inventory processes and store meetings.
• Implements plans for promotions and events.

Skills

Leadership

Customer service

Supervision

Inventory management

Staff scheduling

Communication

Education

High school degree or equivalent

Job description

James Avery Jewelry in Aubrey, TX, is seeking a Full-Time Sales Team Lead to support Store Management and act as a frontline leader on the Retail Store Leadership Team at the Bates Towne Crossing location.

The role involves directing personnel, delivering exceptional customer service, managing inventory, training staff, and participating in inventory and events to drive sales and maintain store standards.