Retail Team Lead: Guest Service & Team Training

Jamesavery; Aubrey (TX); On-site; USD 17,000 - 23,000; Part time

Job summary

James Avery is seeking a part-time Store Leadership Team member for the Bates Towne Crossing location in Aubrey, TX. The role supports Store Management, directs personnel, and maintains exceptional customer service on the sales floor.

The position requires at least a high school diploma or equivalent and 1 year of retail or customer service experience. Supervisory experience is preferred, with opportunities to train and lead associates in daily operations.

Qualifications

• High school diploma or equivalent required; 1+ year in retail or customer service preferred.
• Previous supervisory experience is preferred.
• Strong leadership and communication skills required.

Responsibilities

• Greets and assists guests with merchandise selection and purchases.
• Resolves guest issues effectively and courteously.
• Monitors guest service levels and provides feedback to staff.
• Oversees opening and closing duties and daily store operations.
• Provides leadership and training to associates on service and sales.
• Assists in inventory, scheduling, and replenishment activities.

Skills

Customer service

Leadership

Team supervision

Education

High school diploma or equivalent

Job description

James Avery is seeking a part-time Store Leadership Team member for the Bates Towne Crossing location in Aubrey, TX. The role supports Store Management, directs personnel, and maintains exceptional customer service on the sales floor.

The position requires at least a high school diploma or equivalent and 1 year of retail or customer service experience. Supervisory experience is preferred, with opportunities to train and lead associates in daily operations.