Jewelry After-Sales & Repairs Coordinator

YFN; United States; Sur place; USD 50 000 - 80 000; Plein temps

Avantages offerts par ce poste

Health insurance

Wellness programs

Flexible working hours

Paid annual leave

Sick leave

Training allowance

Jewelry fairs access

Career progression

Staff discounts

Gifts (birthdays/anniversaries)

Rewards program

Creative workspace

Global collaboration

Résumé du poste

YFN in the United States is seeking a team member to manage product returns, repairs, and personalized orders. You will coordinate closely with factory and logistics teams to resolve issues and push for process improvements.

The ideal candidate is familiar with jewelry production and quality control, with experience using ERP or CRM systems, and demonstrates strong problem-solving and communication skills.

Qualifications

• Familiar with jewelry production and quality control processes.
• Experience using ERP or CRM systems is a plus.
• Excellent problem-solving and communication skills.

Responsabilités

• Manage product returns, repairs, and personalized orders.
• Coordinate with factory and logistics teams for issue resolution.
• Identify common problems and suggest process improvements.

Connaissances

Jewelry production

Quality control

Problem-solving

Communication

Outils

ERP systems

CRM systems

Description du poste

YFN in the United States is seeking a team member to manage product returns, repairs, and personalized orders. You will coordinate closely with factory and logistics teams to resolve issues and push for process improvements.

The ideal candidate is familiar with jewelry production and quality control, with experience using ERP or CRM systems, and demonstrates strong problem-solving and communication skills.