A technology services provider is seeking a proactive Java L2 Support specialist to assist with banking application support. Your role will involve troubleshooting complex technical issues, ensuring smooth application operations, and collaborating with various teams. Key responsibilities include monitoring system performance, managing client escalations, and ensuring compliance with ITIL processes. Ideal candidates should have strong skills in Java, SQL, PL/SQL, and Unix to succeed in this role.
Qualifications
Proactive and dedicated in providing technical support.
Experience in banking application support is essential.
Responsibilities
Provide expert-level troubleshooting and resolution for complex technical issues.
Monitor system performance and identify potential issues.
Collaborate with teams for issue resolution.
Skills
Java
SQL
PL/SQL
Unix
Job description
A technology services provider is seeking a proactive Java L2 Support specialist to assist with banking application support. Your role will involve troubleshooting complex technical issues, ensuring smooth application operations, and collaborating with various teams. Key responsibilities include monitoring system performance, managing client escalations, and ensuring compliance with ITIL processes. Ideal candidates should have strong skills in Java, SQL, PL/SQL, and Unix to succeed in this role.