Senior Application Support Engineer (L2/L3)

Compunnel, Inc.; Boston (MA); On-site; USD 75,000 - 95,000; Full time

Job summary

A technology services firm is seeking an Application Support professional to provide L2/L3 support for enterprise applications. The role involves troubleshooting and resolving complex issues in .NET and Java environments, collaborating with various teams, and ensuring high performance of critical systems. Candidates should have troubleshooting skills and familiarity with Windows, Linux, and Unix systems.

Responsibilities

• Provide L2/L3 support for .NET and Java-based applications.
• Troubleshoot and resolve issues in C#, ASP.NET, Java, Spring, Hibernate.
• Collaborate with development, QA, and DevOps teams.
• Monitor application health and performance.
• Perform root cause analysis and implement fixes.

Skills

Troubleshooting complex issues

Debugging C#

Monitoring application health

Collaboration with teams

Knowledge of Operating systems (Windows, Linux, Unix)

Tools

.NET

Java

Spring

Hibernate

Job description

A technology services firm is seeking an Application Support professional to provide L2/L3 support for enterprise applications. The role involves troubleshooting and resolving complex issues in .NET and Java environments, collaborating with various teams, and ensuring high performance of critical systems. Candidates should have troubleshooting skills and familiarity with Windows, Linux, and Unix systems.