Java L2/L3 Support Engineer - SRE & Automation

Coforge; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

Coforge in New York seeks an experienced application support specialist to maintain and enhance reliability across the stack. The role requires 4–10 years in L2/L3 support, strong Unix/Linux and Java skills, and solid DB knowledge.

You will write scripts, run SQL queries, and collaborate with teams to resolve complex incidents. You will develop SRE strategies for scalability, automate manual tasks, create runbooks, and communicate clearly with stakeholders.

Qualifications

• 4–10 years of experience in L2/L3 application support.
• Proficient in Unix/Linux and Java OOP, with DB knowledge.
• Strong communication skills.
• Proficient with Unix commands.
• Scripting in Bash or Python.
• Hands-on with SQL commands.
• 5+ years of industry experience.
• 1 year of investment banking domain experience.
• Proactive, with leadership abilities.

Responsibilities

• Maintain a proactive approach throughout the day, with the ability to analyze, debug, and resolve issues.
• Develop and enhance the SRE strategy to ensure the scalability, reliability, and performance of the plant.
• Efficiently escalate issues to the development team, raise incidents, manage impact, and communicate with users and stakeholders.
• Automate manual processes to improve efficiency.
• Escalate issues to management on both support and development sides, raise problem tickets, and collaborate with development teams to address issues and drive transformations.
• Possess a solid understanding of technical concepts and be capable of writing code when necessary.
• Create documentation, runbooks, and code snippets to resolve issues and share them with the team.

Skills

Unix/Linux

Java (OO)

Databases

Scripting (Bash / Python)

SQL commands

Communication skills

Leadership

Investment banking domain experience

4–10 years experience

Job description

Coforge in New York seeks an experienced application support specialist to maintain and enhance reliability across the stack. The role requires 4–10 years in L2/L3 support, strong Unix/Linux and Java skills, and solid DB knowledge.

You will write scripts, run SQL queries, and collaborate with teams to resolve complex incidents. You will develop SRE strategies for scalability, automate manual tasks, create runbooks, and communicate clearly with stakeholders.