Global 2nd‑Line Application Support Engineer

Societe Generale; New York (NY); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

401(k) plan with company match

Medical/Dental/Vision benefits

Flexible benefits for wellness and commuting

Annual discretionary bonus

Job summary

A leading financial institution in New York is seeking a proactive Application Support specialist to provide 2nd level support for various applications. The ideal candidate will have solid knowledge of SQL, Python, and Cloud technologies, with at least 3 years of experience in application support within a high-availability cloud environment. Responsibilities include troubleshooting issues, managing incident tickets, and ensuring compliance with internal policies while working effectively in a global team environment.

Qualifications

• Solid knowledge of SQL, Python, and Cloud technologies.
• Minimum 3+ years of experience in an application support role.
• Familiarity with 'Follow the Sun' methodology in a global environment.

Responsibilities

• Provide 2nd level Application Support for various applications.
• Troubleshoot and resolve application issues.
• Manage and escalate risk within your scope.

Skills

SQL

Python

Linux

Cloud technologies

Java

Troubleshooting skills

Tools

ELK stack

Docker

Kubernetes

Azure

Job description

A leading financial institution in New York is seeking a proactive Application Support specialist to provide 2nd level support for various applications. The ideal candidate will have solid knowledge of SQL, Python, and Cloud technologies, with at least 3 years of experience in application support within a high-availability cloud environment. Responsibilities include troubleshooting issues, managing incident tickets, and ensuring compliance with internal policies while working effectively in a global team environment.