Application Support Engineer (L2/L3) – .NET/Java

Ampstek; Boston (MA); Hybrid; USD 70,000 - 90,000; Full time

Job summary

A technology solutions company in Boston is seeking an Application Support (L2/L3) professional to provide technical assistance and troubleshooting for .NET and Java-based applications. The role involves collaborating with various teams to ensure application health and performance. Candidates should have strong experience in C#, ASP.NET, and Java technologies. Work is required on-site for at least 3 days a week, with shifts from 2 PM to 10 PM EST.

Responsibilities

• Provide L2/L3 support for .NET and Java-based applications.
• Troubleshoot and resolve issues in C#, ASP.NET, Java, Spring, Hibernate.
• Collaborate with development, QA, and DevOps teams.
• Monitor application health and performance.
• Perform root cause analysis and implement fixes.

Skills

Provide L2/L3 support for .NET and Java-based applications

Troubleshoot and resolve issues in C#

ASP.NET

Java

Spring

Hibernate

Collaborate with development, QA, and DevOps teams

Monitor application health and performance

Perform root cause analysis and implement fixes

Knowledge on operating systems: Windows, Linux, Unix

Manage and support servers, networks, and virtualization platforms

Troubleshoot hardware, software, and network issues

Implement system upgrades, patches, and backups

Ensure infrastructure security and compliance

Maintain system documentation and performance metrics

Job description

A technology solutions company in Boston is seeking an Application Support (L2/L3) professional to provide technical assistance and troubleshooting for .NET and Java-based applications. The role involves collaborating with various teams to ensure application health and performance. Candidates should have strong experience in C#, ASP.NET, and Java technologies. Work is required on-site for at least 3 days a week, with shifts from 2 PM to 10 PM EST.