Japanese Social Media Community Moderator (Temp/Part-Time)

Social Factor; Atlanta (GA); Remote; USD 25,000 - 44,000; Part time

Job summary

Social Factor is seeking talented moderators with Japanese language experience for project-based, temporary, or part-time roles. Work is flexible and can fit various schedules, including 24/7 coverage.

Knowledge of major social platforms and strong communication skills are essential for real-time user engagement. We encourage using AI tools for practice and resume proofreading, but AI during live interviews is prohibited.

Qualifications

• Native-level understanding of Japanese language.
• Previous social media moderation experience required.
• Excellent verbal and written communication skills.
• Exceptional organizational and multitasking abilities.
• Ability to mirror brand voice and guidelines.

Responsibilities

• Develop strong, growing digital communities for client brands.
• Interact with users in real-time, addressing questions and troubleshooting.
• Follow clear guidelines and workflows to ensure quality moderation.

Skills

Native Japanese

Social media moderation

Verbal and written comms

Multitasking

Organizational skills

Brand voice adaptation

Grammar & spelling accuracy

Critical thinking

Live stream moderation (bonus)

Tools

Sprinklr

Khoros

Sprout Social

Job description

Social Factor is seeking talented moderators with Japanese language experience for project-based, temporary, or part-time roles. Work is flexible and can fit various schedules, including 24/7 coverage.

Knowledge of major social platforms and strong communication skills are essential for real-time user engagement. We encourage using AI tools for practice and resume proofreading, but AI during live interviews is prohibited.