Japanese Social Media Moderator (Part-Time/Temp)

Social Factor; Arizona; Remote; USD 25,000 - 39,000; Part time

Job summary

Social Factor is seeking a skilled Community Moderator with native-level Japanese to join our project-based team. The role involves moderating social channels, engaging with users, and upholding brand voice across platforms, on a temporary or part-time basis.

We offer flexible schedules and opportunities across multiple states including Arizona. This remote opportunity welcomes US-based and UK-based applicants who can work in English and Japanese with strong online moderation experience.

Qualifications

• Native-level understanding of Japanese language
• Deep understanding of respective language pop culture, nomenclature, cultural references, and slang
• Able to understand client's brand voice & accurately engage with users
• Previous social media moderation experience is required and live stream moderation is a plus
• Sprinklr certification, Khoros, and/or Sprout Social experience is also a plus
• Exceptional organizational, multitasking abilities, and able to follow clear guidelines and workflows
• Excellent verbal and written communication skills (ability to mirror voice/tone of multiple brands)
• Excellent spelling and grammar skills (skills and/or language test will be given for final candidates)
• Strong willingness to learn and think critically; a proactive approach
• High energy with the capability to multitask in a dynamic, rapidly growing organization
• Interact with users in real-time, answering questions and appropriately engaging in discussion and troubleshooting efforts
• Knowledge of and experience with the major social media platforms: Youtube, FB, X, Instagram, LinkedIn, etc.
• Personal computer with minimum of Windows 10 and macOS 12.X
• Personal internet speed requirement of a minimum of 150 mbps

Responsibilities

• The Community Moderator role will work to develop strong, growing digital communities for some of the world’s most well-known brands as work becomes available.
• Moderate content and engage with users to maintain brand voice across platforms.

Skills

Japanese language

Brand voice understanding

Communication skills

Multitasking

Live stream moderation

Tools

Sprinklr

Khoros

Sprout Social

Job description

Social Factor is seeking a skilled Community Moderator with native-level Japanese to join our project-based team. The role involves moderating social channels, engaging with users, and upholding brand voice across platforms, on a temporary or part-time basis.

We offer flexible schedules and opportunities across multiple states including Arizona. This remote opportunity welcomes US-based and UK-based applicants who can work in English and Japanese with strong online moderation experience.