Janitorial Programs Lead: Strategy & Vendor Management

JLL; Mountain View (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

JLL is seeking a Program Manager to oversee janitorial and waste services programs across a facilities portfolio. You will develop, implement, and optimize soft services, manage vendors, monitor performance, and drive continuous improvement to enhance the workplace experience.

The role emphasizes cost-effective service delivery, strong stakeholder collaboration, and data-driven reporting using CMMS and ERP tools.

Qualifications

• Bachelor's degree preferred in Facilities Management, Business Administration, or related field.
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Responsibilities

• Develop and implement comprehensive Janitorial and Waste Services Programs aligned with organizational goals.
• Monitor performance data, KPIs, SLAs, and cost metrics.
• Manage vendor relationships and conduct performance reviews.
• Prepare monthly financial variances and quarterly reforecasts.
• Ensure compliance with laws, regulations, and policies.

Skills

Program management

Vendor management

Budget management

Communication

Stakeholder management

Data reporting

CMMS (Corrigo)

Office software

Education

Bachelor's degree preferred in Facilities Management or related field

Tools

Corrigo

Microsoft Office

Job description

JLL is seeking a Program Manager to oversee janitorial and waste services programs across a facilities portfolio. You will develop, implement, and optimize soft services, manage vendors, monitor performance, and drive continuous improvement to enhance the workplace experience.

The role emphasizes cost-effective service delivery, strong stakeholder collaboration, and data-driven reporting using CMMS and ERP tools.