Facilities Maintenance Leader: Critical Environments

US AMR-Jones Lang LaSalle Americas, Inc.; Lake Orion (MI); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k) plan with matching company

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off

Daily Pay early access to earned wages

Job summary

JLL is seeking a Maintenance Program Manager to lead operations for a dispersed portfolio with focus on Critical Environments. You will drive performance, safety, and client satisfaction, directing a team of technicians and coordinating with vendors.

The role emphasizes experience in facilities management, strong communication, and collaboration with clients to meet KPIs and SLA targets across multiple sites in Michigan.

Qualifications

• Strong interpersonal and communication skills required.
• Experience with facilities management and maintenance operations.
• Knowledge of HVAC, electrical, mechanical systems and building automation.
• Proven ability to manage client relationships and meet KPIs/SLA targets.

Responsibilities

• Provide leadership for operations and maintenance of facility systems.
• Maintain client satisfaction and positive relationships.
• Ensure compliance with contracts, policies, and safety requirements.
• Oversee inspection programs and preventive maintenance.
• Coordinate with vendors and internal teams to meet goals.
• Monitor safety training and regulatory compliance.

Skills

Interpersonal skills

Communication

Problem-solving

HVAC knowledge

Building automation

Customer service

Time management

Data analysis

Organizational skills

Relationship building

Tools

Excel

Job description

JLL is seeking a Maintenance Program Manager to lead operations for a dispersed portfolio with focus on Critical Environments. You will drive performance, safety, and client satisfaction, directing a team of technicians and coordinating with vendors.

The role emphasizes experience in facilities management, strong communication, and collaboration with clients to meet KPIs and SLA targets across multiple sites in Michigan.