Janitorial Area Manager

Harvard Maintenance; Akron (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Harvard Maintenance is seeking an Area Manager to oversee janitorial operations across multiple buildings in the Akron area, ensuring exceptional service and client satisfaction. You will lead site supervisors, coordinate staffing and training, conduct inspections, and drive operational improvements.

The role requires a proven track record in field leadership, strong communication skills, and the ability to manage multiple sites with a focus on quality and customer retention.

Qualifications

• Minimum of two (2) years’ industry experience highly preferred.
• Ability to demonstrate expertise in the field’s concepts, practices and procedures.
• Must have working knowledge of MS Office Suite.
• Planning: Ability to perform short- and long-range planning.
• Excellent interpersonal and communication skills.
• Excellent project and program management skills.
• Must be flexible with hours and schedules.
• Technical knowledge of all aspects of janitorial service delivery.

Responsibilities

• Lead and supervise cleaning teams, including cleaners and floor techs.
• Ensure compliance with company policies and quality standards.
• Train staff on cleaning techniques and safety protocols.
• Manage inventory, supplies, and equipment.
• Handle emergency responses and resolve operational issues.
• Support customer retention and develop new business opportunities.
• Estimate workloads and coordinate bids for new sites.
• Travel within assigned territory to oversee operations and quality control.

Skills

People leadership

Client relationship

Staff training

Budget management

Operations management

MS Office

Tools

MS Office

Job description

Job Description

Are you ready to be part of something Extraordinary? Look no further than Harvard is the largest family-owned provider of premier commercial janitorial and professional security services in the United States. We believe in the power of our people. Here, every team member is valued, empowered, and trained to contribute their best. We foster an inclusive workplace culture where diversity is celebrated and every voice matters.

A Day In The Life

The primary focus of an Area Manager will be to service the existing business, both operationally and financially, while maintaining relationships with existing customers and developing new business where possible. This person will oversee janitorial operations across multiple buildings, ensuring exceptional service quality and client satisfaction. This leadership role involves managing site supervisors, coordinating staffing and training, conducting inspections, and implementing operational improvements.

Essential Duties And Responsibilities

• Lead and supervise cleaning teams, including cleaners and floor techs.


• Ensure compliance with company policies and quality standards.


• Train staff on cleaning techniques and safety protocols.


• Manage inventory, supplies, and equipment.


• Handle emergency responses and resolve operational issues.


• Support customer retention and develop new business opportunities.


• Estimate workloads and coordinate bids for new sites.


• Travel within assigned territory to oversee operations and quality control.

Knowledge And Skill Requirements

• Minimum of two (2) years’ industry experience highly preferred.


• Ability to demonstrate expertise in the field’s concepts, practices and procedures.


• Must have working knowledge of MS Office Suite.


• Planning: Ability to perform short- and long-range planning.


• Excellent interpersonal and communication skills.


• Excellent project and program management skills.


• Must be flexible with hours and schedules.


• Technical knowledge of all aspects of janitorial service delivery.


• Ability to multi-task in a high pressure, fast paced environment.

Compensation

Join our team of Extraordinary People committed to delivering Exceptional Service. Together, we'll redefine industry standards and create a workplace where your talent thrives. Discover your potential with Harvard Maintenance.

Harvard is offering a competitive salary structure including benefit package with medical, dental, life, and long-term disability (LTD) insurance along with 401K Savings Plan.

An Equal Opportunity Employer --- M/F/D/V