Janitorial Account Manager

Harvard Maintenance, Inc.; Andover (MA); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Medical, dental, life insurance

Long-term disability (LTD)

401(k) Savings Plan

Job summary

Harvard Maintenance, Inc. seeks an Account Manager to service existing contracts, manage operations and finances, and grow business with current clients. You will coordinate with client management and staff, monitor quality, and ensure contract compliance while controlling labor and supply costs.

The role requires leadership to supervise teams, review performance, and enforce company policies. It offers a competitive salary with a comprehensive benefits package and a focus on delivering

Qualifications

• Minimum 2 years’ experience in janitorial operations management.
• GMP, pharmaceutical, and hospital experience highly preferred.
• Excellent written and verbal communication.
• Experience with budgets and cost control.
• Ability to adapt to changing space needs.
• Proficient with Microsoft Office.

Responsibilities

• Interface with client management and contractor staff to coordinate and execute cleaning and other projects.
• Monitor to ensure quality control expectations are met.
• Manage work order system.
• Manage expenditures such as labor and supplies to budget.
• Manage schedules to ensure contract compliance.
• Review employee performance and implement corrective action plans.
• Complete all quality control programs per company guidelines.
• Approve payroll.
• Support site supervisor.
• Supervise and mentor team members.
• Oversee and enforce disciplinary actions per company policies.

Skills

Communication skills

Budget management

Self-management

Flexible scheduling

Janitorial operations management

MS Office proficiency

Tools

Microsoft Office

Job description

Life at Harvard

Are you ready to be part of something Extraordinary? Look no further than Harvard is the largest family-owned provider of premier commercial janitorial and professional security services in the United States. We believe in the power of our people. Here, every team member is valued, empowered, and trained to contribute their best. We foster an inclusive workplace culture where diversity is celebrated and every voice matters.

A day in the life:

The Janitorial Account Manager primary focus will be to service the existing business, operationally and financially, while maintaining relationships with existing customers and developing new business where possible.

What you'll do as an Account Manager:

• Interface with client management and contractor staff to coordinate and execute cleaning and other projects
• Monitor to ensure quality control expectations are met
• Manage work order system
• Manage expenditures such as labor and supplies to budget
• Manage schedules to ensure contract compliance
• Review employee performance and be able to execute corrective action plans
• Complete all quality control programs in accordance with company guidelines
• Approve payroll
• Support site supervisor
• Supervise and mentor team members
• Oversee and enforce disciplinary actions in accordance with company policies and procedures.

Knowledge and requirements:

• Minimum (2) years’ experience in janitorial operations management; GMP, pharmaceutical, and hospital experience highly preferred
• Excellent written and verbal communication skills
• Experience with new construction, space reuse, and constantly changing space needs
• Experience with creating and managing complex budgets
• Ability to self-manage daily activities
• Must be flexible with work hours and schedule
• Technical knowledge of all aspects of janitorial service delivery
• Proficient in Microsoft Office

Join our team of Extraordinary People committed to delivering Exceptional Service. Together, we'll redefine industry standards and create a workplace where your talent thrives. Discover your potential with Harvard Maintenance. Learn more about our company and culture, and be part of something extraordinary.

www.harvardmaint.com

Harvard is offering a competitive salary structure, including a benefits package with medical, dental, life, and long-term disability (LTD) insurance along with a 401 (k) Savings Plan.

An Equal Opportunity Employer --- M/F/D/V

USD $80,000.00/Yr.

7am-4pm