Janitorial Account Manager

Harvard Maintenance; Andover (MA); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Medical, dental, life, LTD insurance

401(k) Savings Plan

Job summary

Harvard Maintenance is seeking an Account Manager to service an existing client base, manage operations and budgets, and nurture relationships to grow business. The role requires coordinating cleaning projects, monitoring quality, and ensuring contract compliance.

You will lead payroll approvals, mentor staff, and work with site supervisors to drive exceptional service. Strong communication and biotech/pharma facilities exposure are highly valued.

Qualifications

• 2+ years in janitorial operations management; GMP/pharma/hospital exp preferred.
• Excellent written and verbal communication.
• Experience with new construction, space reuse.
• Experience creating and managing complex budgets.
• Self-manage daily activities.
• Flexible with work hours.
• Technical knowledge of janitorial service delivery.
• Proficient in Microsoft Office.

Responsibilities

• Interface with client management and contractor staff to coordinate projects.
• Monitor to ensure quality control expectations are met.
• Manage work order system.
• Manage expenditures to budget.
• Manage schedules for contract compliance.
• Review employee performance and implement corrective actions.
• Complete all quality control programs per guidelines.
• Approve payroll.
• Support site supervisor.
• Mentor team members.
• Enforce company policies and disciplinary actions.

Skills

Janitorial operations management

Budget management

Client/contract coordination

Communication skills

Microsoft Office proficiency

Tools

Microsoft Office

Job description

Life at Harvard

Are you ready to be part of something Extraordinary? Look no further than Harvard is the largest family-owned provider of premier commercial janitorial and professional security services in the United States. We believe in the power of our people. Here, every team member is valued, empowered, and trained to contribute their best. We foster an inclusive workplace culture where diversity is celebrated and every voice matters.

Life at Harvard

Are you ready to be part of something Extraordinary? Look no further than Harvard is the largest family-owned provider of premier commercial janitorial and professional security services in the United States. We believe in the power of our people. Here, every team member is valued, empowered, and trained to contribute their best. We foster an inclusive workplace culture where diversity is celebrated and every voice matters.

A Day In The Life

The Janitorial Account Manager primary focus will be to service the existing business, operationally and financially, while maintaining relationships with existing customers and developing new business where possible.

What You'll Do As An Account Manager

• Interface with client management and contractor staff to coordinate and execute cleaning and other projects
• Monitor to ensure quality control expectations are met
• Manage work order system
• Manage expenditures such as labor and supplies to budget
• Manage schedules to ensure contract compliance
• Review employee performance and be able to execute corrective action plans
• Complete all quality control programs in accordance with company guidelines
• Approve payroll
• Support site supervisor
• Supervise and mentor team members
• Oversee and enforce disciplinary actions in accordance with company policies and procedures.

Knowledge And Requirements

• Minimum (2) years’ experience in janitorial operations management; GMP, pharmaceutical, and hospital experience highly preferred
• Excellent written and verbal communication skills
• Experience with new construction, space reuse, and constantly changing space needs
• Experience with creating and managing complex budgets
• Ability to self-manage daily activities
• Must be flexible with work hours and schedule
• Technical knowledge of all aspects of janitorial service delivery
• Proficient in Microsoft Office

Join our team of Extraordinary People committed to delivering Exceptional Service. Together, we'll redefine industry standards and create a workplace where your talent thrives. Discover your potential with Harvard Maintenance.

www.harvardmaint.com

Harvard is offering a competitive salary structure, including a benefits package with medical, dental, life, and long-term disability (LTD) insurance along with a 401 (k) Savings Plan.

An Equal Opportunity Employer --- M/F/D/V

USD $80,000.00/Yr.

7am-4pm