ITSM Asset Management Engineer — SNOW & Networking

ECLARO; New York (NY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401k Retirement Savings Plan

Commuter Benefits

Medical, Dental & Vision Insurance

Job summary

ECLARO is seeking an ITSM Asset Management Engineer in the New York, NY area to support asset lifecycles, tagging, and SNOW ITSM ingestion. The role involves logging endpoint details and coordinating asset data with admins and ticketing teams.

The ideal candidate will have experience with Logic Monitor, Cisco/Aruba networking, and training staff on asset management processes within ServiceNow environments.

Qualifications

• Experience with IT asset management processes and workflows.
• Knowledge of SNOW ITSM module for asset ingestion and ticketing.
• Familiarity with Logic Monitor for asset monitoring and reporting.

Responsibilities

• Manage IT asset lifecycle including IDF/MDF scanning and tagging.
• Log MAC addresses and device names for HW endpoints; map assets in SNOW.

Skills

IT asset management

Logic Monitor

ServiceNow ITSM

Cisco networking

Aruba networking

Asset tagging

Admin training/onboarding

Tools

Logic Monitor

ServiceNow

Cisco devices

Aruba devices

Job description

ECLARO is seeking an ITSM Asset Management Engineer in the New York, NY area to support asset lifecycles, tagging, and SNOW ITSM ingestion. The role involves logging endpoint details and coordinating asset data with admins and ticketing teams.

The ideal candidate will have experience with Logic Monitor, Cisco/Aruba networking, and training staff on asset management processes within ServiceNow environments.