Itinerary Success Planner

Triptasticadventures; Nashville (TN); Remote; USD 30,000 - 50,000; Full time

Benefits offered by this job

100% remote capability

Flexible schedule

Ongoing training and professional development

Collaborative team culture

Job summary

A travel service company is expanding its remote team in Nashville, Tennessee, seeking individuals for a client support role. The position involves coordinating personalized service arrangements, ensuring reservation details are accurate, and maintaining organized documentation. Ideal candidates will possess strong customer service skills, be able to communicate effectively, and work independently in a collaborative environment. This opportunity offers a flexible schedule and ongoing professional development.

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain.
• Reliable internet connection and smartphone (computer strongly recommended).
• Strong customer service skills.

Responsibilities

• Assist clients with coordinating personalized service arrangements.
• Research and compare available options to meet client preferences.
• Confirm reservations and ensure accuracy of details.
• Provide clear, professional communication via email and phone.
• Support updates, modifications, and service-related inquiries.
• Maintain accurate records and documentation.

Skills

Customer service skills

Written communication

Verbal communication

Organizational skills

Job description

Role Overview

We are currently expanding our remote team and looking for those who enjoy supporting clients and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.

This opportunity is an ideal fit for individuals who are organized, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team.

Key Responsibilities

• Assist clients with coordinating personalized service arrangements
• Research and compare available options to meet client preferences
• Confirm reservations and ensure accuracy of details
• Provide clear, professional communication via email and phone
• Support updates, modifications, and service-related inquiries
• Maintain accurate records and documentation
• Complete required training and participate in team communications

What We Offer

• 100% remote capability
• Flexible schedule
• Ongoing training and professional development
• Collaborative team culture

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain
• Strong written and verbal English communication skills
• Reliable internet connection and smartphone (computer strongly recommended)
• Strong customer service skills