Hospitality Services Planner

Triptasticadventures; Charlotte (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

100% remote

Flexible scheduling

Ongoing training and professional development

Collaborative team

Job summary

Triptasticadventures is expanding its remote team and is looking for individuals who excel at supporting clients and managing various responsibilities. The role involves assisting with coordinating reservations, accommodations, and event services.

Ideal candidates are organized, detail-oriented, and effective communicators. This position offers a flexible schedule, ongoing training, and the opportunity to collaborate in a distributed team environment while working remotely.

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain.
• Strong written and verbal English communication skills.
• Reliable internet connection and smartphone; computer recommended.
• Strong customer service skills.

Responsibilities

• Assist clients with coordinating personalized service arrangements.
• Research and compare available options to meet client preferences.
• Confirm reservations and ensure accuracy of details.
• Provide clear, professional communication via email and phone.
• Support updates, modifications, and service-related inquiries.
• Maintain accurate records and documentation.
• Complete required training and participate in team communications.

Skills

Organized

Effective communication

Customer service skills

Attention to detail

Job description

Role Overview

We are currently growing our remote team and looking for individuals who thrive with supporting clients and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.

This opportunity is ideal for applicants who are organized, attentive to detail, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team.

Key Responsibilities

• Assist clients with coordinating personalized service arrangements
• Research and compare available options to meet client preferences
• Confirm reservations and ensure accuracy of details
• Provide clear, professional communication via email and phone
• Support updates, modifications, and service-related inquiries
• Maintain accurate records and documentation
• Complete required training and participate in team communications

What We Offer

• 100% remote
• Flexible scheduling
• Ongoing training and professional development
• Collaborative team

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain
• Strong written and verbal English communication skills
• Reliable internet connection and smartphone (computer strongly recommended)
• Strong customer service skills