Item Processing & Transactions Specialist

Golden 1 Credit Union; Manlove (CA); Hybrid; USD 29,000 - 30,000; Full time

Job summary

Golden 1 Credit Union is seeking an Item Processing Representative for a hybrid role in Sacramento, CA. The position handles checks, deposits, bill pay, and related items with focus on accuracy and compliance.

You will review transactions, perform data entry, and support ATM/remittance processing while maintaining member service excellence and regulatory adherence in a fast-paced environment.

Qualifications

• 1+ years experience with cash management or financial industry.
• 1+ years experience with customer service.
• GED or high school diploma required.

Responsibilities

• Receive and process a variety of financial transactions, including checks, deposits, bill pay and other related items made through mail, mobile or ATM channels.
• Utilize item processing systems and tools to ensure accurate and timely completion of transactions.
• Conduct thorough reviews of processed transactions to identify and correct errors or discrepancies.
• Perform data entry tasks with a high level of accuracy to maintain the integrity of financial records.
• Maintenance of retention and storage of the ATM and Remittance work.
• Daily review of deposit reporting aligned with Regulation CC for ATM and Mobile deposits.
• Conduct thorough research and promptly respond to inquiries from members, branches, and departments.
• Validate and verify information to minimize errors in transaction processing.
• Deliver exemplary service to members, branches, and other department staff with efficiency and courtesy.
• Organize, prioritize, and perform multiple tasks simultaneously while being detailed oriented.
• Collaborate with the fraud prevention team to enhance security protocols and minimize risks associated with fraudulent activities.
• Maintain thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position.
• Ensure compliance with established policies, procedures, and regulatory requirements.
• Provide additional support throughout the department and perform other tasks and duties assigned as needed to maintain daily operations.

Skills

Cash handling

Customer service

Financial industry

Education

H.S. Diploma or GED

Job description

Golden 1 Credit Union is seeking an Item Processing Representative for a hybrid role in Sacramento, CA. The position handles checks, deposits, bill pay, and related items with focus on accuracy and compliance.

You will review transactions, perform data entry, and support ATM/remittance processing while maintaining member service excellence and regulatory adherence in a fast-paced environment.