Hybrid Checking Operations Specialist

Golden 1 Credit Union; Manlove (CA); Hybrid; USD 29,000 - 32,000; Full time

Job summary

Golden 1 Credit Union in Sacramento hybrid is seeking a Checking Operations Specialist to join the Payment Operations team. You will oversee checking operations, respond to member requests, and collaborate with departments to resolve inquiries while ensuring compliance and timely processing.

The role emphasizes accuracy, service, and training others, with opportunities to lead initiatives, generate production reports, and support daily workflows.

Qualifications

• H.S. Diploma or GED required.
• 2+ years experience in cash management or financial industry.
• 2+ years experience with customer service.

Responsibilities

• Monitor and assess checking accounts with overdrafts according to policy.
• Respond to member requests for account information or adjustments with accuracy.
• Investigate and resolve member concerns related to checking accounts.
• Assist seniors and supervisors in department initiatives and projects.
• Provide support across the department to maintain daily operations.
• Escalate system or member issues promptly to management.

Skills

Cash management

Customer service

Education

H.S. Diploma or GED

Job description

Golden 1 Credit Union in Sacramento hybrid is seeking a Checking Operations Specialist to join the Payment Operations team. You will oversee checking operations, respond to member requests, and collaborate with departments to resolve inquiries while ensuring compliance and timely processing.

The role emphasizes accuracy, service, and training others, with opportunities to lead initiatives, generate production reports, and support daily workflows.