Item Processing Specialist – Hybrid (Sacramento)

Golden 1 Credit Union; Sacramento (CA); Hybrid; USD 29,000 - 30,000; Full time

Job summary

Golden 1 Credit Union is seeking an Item Processing Representative for a hybrid role in Sacramento, CA. You will handle checks, deposits, bill pay, and related items, using processing systems to ensure accuracy and timeliness.

The role requires attention to detail, data entry accuracy, and strong customer service skills. You will work with the fraud prevention team and stay compliant with state and federal regulations while supporting daily operations.

Qualifications

• H.S. Diploma or General Education Degree (GED) required
• 1+ years experience with cash management or financial industry required
• 1+ years experience with customer service required
• Previous experience in item processing or related financial roles is preferred

Responsibilities

• Receive and process a variety of financial transactions, including checks, deposits, bill pay and other related items made through mail, mobile or ATM channels.
• Utilize item processing systems and tools to ensure accurate and timely completion of transactions.
• Conduct thorough reviews of processed transactions to identify and correct errors or discrepancies.
• Perform data entry tasks with a high level of accuracy to maintain the integrity of financial records.
• Maintenance of retention and storage of the ATM and Remittance work.
• Daily review of deposit reporting aligned with Regulation CC for ATM and Mobile deposits.
• Conduct through research and promptly respond to inquiries from members, branches, and departments.
• Validate and verify information to minimize errors in transaction processing.
• Deliver exemplary service to members, branches, and other department staff with efficiency and courtesy.
• Organize, prioritize, and perform multiple tasks simultaneously while being detailed oriented.
• Collaborate with the fraud prevention team to enhance security protocols and minimize risks associated with fraudulent activities.
• Maintain thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position.
• Ensure compliance with established policies, procedures, and regulatory requirements.
• Provide additional support throughout the department and perform other tasks and duties assigned as needed to maintain daily operations.

Skills

Cash management

Customer service

Item processing

Education

HS Diploma or GED

Job description

Golden 1 Credit Union is seeking an Item Processing Representative for a hybrid role in Sacramento, CA. You will handle checks, deposits, bill pay, and related items, using processing systems to ensure accuracy and timeliness.

The role requires attention to detail, data entry accuracy, and strong customer service skills. You will work with the fraud prevention team and stay compliant with state and federal regulations while supporting daily operations.