ITAV Operations Engineer — AV & Conference Systems

OpenAI; United States; Remote; USD 110,000 - 150,000; Full time

Job summary

OpenAI is seeking an ITAV Operations Engineer to manage conference room AV, video conferencing, background music, digital signage, and other ITAV systems. You will act as the technical bridge between vendors and ITAV Engineering, handling escalations that need internal access or deeper technical work.

The role is in-office at the San Francisco site with 5 days on-site and up to 30% travel; international travel is required.

Qualifications

• Experience administering conference room AV and video conferencing in office environments.
• Ability to manage vendor escalations end-to-end and provide clear diagnostics.
• Familiarity with office build projects, moves, adds and changes.
• Knowledge of software updates and configuration changes for AV systems.

Responsibilities

• Set up and maintain conference room AV and video conferencing systems.
• Resolve vendor escalations requiring internal access or specialist troubleshooting.
• Manage installation scope for office builds, refreshes, moves and changes using established standards.
• Bridge vendors and ITAV Engineering with clear diagnostic evidence and escalation when designs require changes.
• Execute software updates and configuration changes for ITAV systems.

Skills

AV Systems

Video Conferencing

Troubleshooting

System Administration

Vendor Management

Job description

OpenAI is seeking an ITAV Operations Engineer to manage conference room AV, video conferencing, background music, digital signage, and other ITAV systems. You will act as the technical bridge between vendors and ITAV Engineering, handling escalations that need internal access or deeper technical work.

The role is in-office at the San Francisco site with 5 days on-site and up to 30% travel; international travel is required.