Italian Fitbit Support Specialist | Relocation & Benefits

Mercier Consultancy MD; Town of Italy (NY); On-site; USD 28,000 - 43,000; Full time

Benefits offered by this job

Fully Paid Relocation Package

Comprehensive Health Insurance

Fully Paid Training

Monthly Performance Bonus

Job summary

Mercier Consultancy Group is recruiting an Italian Speaking Fitbit Products Support Specialist to join a global health-tech brand in Bulgaria. You will assist Italian-speaking customers with device setup, health metrics, and wellness goals, while bridging communications between customers and product teams.

The role requires native or fluent Italian and good English, a passion for wearable technology, and excellent communication skills to simplify technical information for a diverse audience.

Qualifications

• Native or fluent Italian (spoken and written).
• Valid EU passport (mandatory).
• Strong interest in Fitness & Wellness industry and wearable tech.
• Excellent communication skills; able to simplify technical information.
• English proficiency for internal communication.

Responsibilities

• Provide expert, high-touch support to customers regarding Fitbit wearables and fitness software.
• Guide users through setup of health metrics, activity tracking, and wellness goals.
• Troubleshoot connectivity issues between devices and Fitbit ecosystem in Italian.

Skills

Italian language

English language

Customer-facing experience

Communication skills

Interest in Fitness & Wellness

Job description

Mercier Consultancy Group is recruiting an Italian Speaking Fitbit Products Support Specialist to join a global health-tech brand in Bulgaria. You will assist Italian-speaking customers with device setup, health metrics, and wellness goals, while bridging communications between customers and product teams.

The role requires native or fluent Italian and good English, a passion for wearable technology, and excellent communication skills to simplify technical information for a diverse audience.