Italian Speaking Fitbit Products Support Specialist - Work In Sofia, Bulgaria

Mercier Consultancy MD; Town of Italy (NY); On-site; USD 28,000 - 43,000; Full time

Benefits offered by this job

Fully Paid Relocation Package

Comprehensive Health Insurance

Fully Paid Training

Monthly Performance Bonus

Job summary

Mercier Consultancy Group is recruiting an Italian Speaking Fitbit Products Support Specialist to join a global health-tech brand in Bulgaria. You will assist Italian-speaking customers with device setup, health metrics, and wellness goals, while bridging communications between customers and product teams.

The role requires native or fluent Italian and good English, a passion for wearable technology, and excellent communication skills to simplify technical information for a diverse audience.

Qualifications

• Native or fluent Italian (spoken and written).
• Valid EU passport (mandatory).
• Strong interest in Fitness & Wellness industry and wearable tech.
• Excellent communication skills; able to simplify technical information.
• English proficiency for internal communication.

Responsibilities

• Provide expert, high-touch support to customers regarding Fitbit wearables and fitness software.
• Guide users through setup of health metrics, activity tracking, and wellness goals.
• Troubleshoot connectivity issues between devices and Fitbit ecosystem in Italian.

Skills

Italian language

English language

Customer-facing experience

Communication skills

Interest in Fitness & Wellness

Job description

Italian Speaking Fitbit Products Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging top-tier talent with world-class organizations across Europe. We specialize in bespoke recruitment solutions, ensuring our partners find the perfect cultural and professional fit for their growing teams.

Job Overview

We are currently seeking an enthusiast for a premier Italian Speaking Fitbit Products Support Specialist position in Bulgaria to join a leading global fitness and wellness brand. This is a unique opportunity to combine your passion for health technology with a career in one of the most exciting Italian-speaking jobs currently available in the Balkans.

Key Responsibilities

• Provide expert, high-touch support to customers regarding Fitbit wearable devices and fitness tracking software
• Guide users through the setup of health metrics, activity tracking, and personalized wellness goal-setting
• Troubleshoot technical connectivity issues between hardware devices and the Fitbit ecosystem in Italian
• Educate clients on how to maximize their fitness data for improved health outcomes and wellness management
• Maintain a high standard of service that reflects the premium quality of the Fitness & Wellness industry
• Collaborate with internal teams to provide feedback on product performance based on user interactions
• Act as a brand ambassador, promoting a healthy lifestyle and the benefits of proactive fitness monitoring

Requirements

• Native or fluent Italian (spoken and written)
• Valid EU passport (mandatory)
• Strong interest in the Fitness & Wellness industry and a passion for wearable technology
• Excellent communication skills with the ability to simplify technical information for a diverse customer base
• Previous experience in customer-facing roles is considered an advantage for this Italian Speaking Fitbit Products Support Specialist position in Bulgaria
• Proficiency in English to ensure seamless internal communication within our international office

Benefits

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Comprehensive Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel) to support your move to one of the top jobs in Bulgaria
• Attractive Monthly Performance Bonus based on your dedication to customer success
• Professional career progression in a thriving Fitness & Wellness environment
• And Much More..

Life in Bulgaria

Sofia is rapidly becoming the primary destination for international professionals seeking exciting Italian-speaking jobs. As a hub for innovation, Bulgaria offers a rich historical backdrop combined with a vibrant, modern city life, stunning mountain landscapes, and a pleasant climate that encourages an active, outdoor-focused lifestyle perfect for fitness enthusiasts.

Relocating to Bulgaria provides you with an exceptional quality of life, featuring affordable luxury, world-class dining, and a warm, welcoming community. Join the growing community of expats who have discovered that Bulgaria is not only a fantastic place to build a professional career but also a hidden gem of Europe waiting to be explored.