IT Workforce Strategy & Programs Lead

Western Alliance Bank; Phoenix (AZ); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive salaries

401k matching program

Tuition assistance

Employee volunteer program

Wellness program

Job summary

Western Alliance Bank seeks an IT Manager for IT Workforce Strategy & Program Management to govern and advance technology workforce programs. You’ll partner with IT leadership, HR, and universities to shape governance, capability development, and workforce readiness aligned with IT priorities.

You will own programs such as career development, internships, and certification initiatives, drive dashboards and reporting, and lead multi-year workforce planning and analytics to guide strategic

Qualifications

• 5+ years of related experience in IT program management, workforce strategy, technology operations, technical recruiting, workforce optimization, or related disciplines.
• Bachelor's degree in Information Technology, Computer Science, MIS, or a related field.
• Previous leadership experience required.
• Intermediate experience in managing a technology team within a specific functional area while ensuring highest quality delivery of products or services.
• Intermediate experience with the execution of KPIs and meeting timelines.
• Strong understanding of technology organizations, including cybersecurity, cloud computing, infrastructure, software engineering, AI, and data analytics.
• Experience managing enterprise programs, governance processes, strategic initiatives, or organizational change efforts.
• Experience developing and managing OKRs, KPIs, dashboards, metrics, and executive reporting.
• Familiarity with technical certifications and industry frameworks such as Microsoft Azure, Microsoft Security, ISC2, CompTIA, OWASP, Agile, or related programs.
• Strong program and project management skills with the ability to manage multiple strategic initiatives simultaneously.
• Experience collaborating with senior technology leaders and cross-functional stakeholders.
• Strong analytical and problem-solving skills with the ability to translate data into actionable recommendations.
• Ability to operate in a fast-paced technology environment and adapt programs to evolving business and technology priorities.
• Intermediate knowledge of general Financial Services or Banking is preferred.
• Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Advanced speaking and writing communication skills.
• May require up to 25% travel.

Responsibilities

• Govern and manage IT workforce programs, including career development, internships, certification initiatives, and other technology workforce programs.
• Develop and maintain program charters, governance frameworks, standards, policies, and operating procedures.
• Partner with IT leaders to identify workforce capability gaps and align programs with technology strategy and business objectives.
• Establish, monitor, and report on workforce-related KPIs and OKRs, providing insights to IT leadership.
• Lead program execution, budgets, communications, stakeholder engagement, risks, and continuous improvement initiatives.
• Support initiatives that strengthen technical capabilities across IT, including cybersecurity, cloud, infrastructure, software engineering, AI, and data analytics.
• Govern technical certification and workforce readiness programs, including OWASP Secure Coding Training and other technology-focused initiatives.
• Lead Technology All Hands planning, coordination, and execution, including agenda development, communications, speaker management, and stakeholder engagement.
• Develop executive presentations, dashboards, workforce analytics, and governance updates for IT leadership.
• Occasional travel to tech hubs, universities, recruiting events, conferences, and other strategic locations.

Skills

IT program management

Workforce strategy

Stakeholder management

KPI/OKR reporting

Leadership

Analytical skills

Budget management

Communication

Education

Bachelor's degree in IT/CS/MIS or related field

Tools

Microsoft Azure

Microsoft Security

ISC2

CompTIA

OWASP

Agile

Job description

Western Alliance Bank seeks an IT Manager for IT Workforce Strategy & Program Management to govern and advance technology workforce programs. You’ll partner with IT leadership, HR, and universities to shape governance, capability development, and workforce readiness aligned with IT priorities.

You will own programs such as career development, internships, and certification initiatives, drive dashboards and reporting, and lead multi-year workforce planning and analytics to guide strategic