IT Training and Development Specialist - Law Firm Experience Preferred

J.Sheppard Associates; New York (NY); Hybrid; USD 85,000 - 95,000; Full time

Benefits offered by this job

Hybrid schedule

Benefits package

Job summary

J.Sheppard Associates in Midtown Manhattan seeks a hands-on IT Training and Development Specialist who enjoys helping people become more proficient with technology. You will train attorneys and staff, conduct onboarding, and maintain the firm's Learning Management System.

You\'ll collaborate with IT and outside consultants to roll out software, boost adoption, and implement AI tools. A bachelor\'s degree is required; 3+ years of training experience in professional services preferred.

Qualifications

• 3+ years of technology training experience.
• Experience delivering one-on-one and small group training.
• Familiarity with Microsoft Office and business applications.
• Bachelor's degree required; certifications preferred.

Responsibilities

• Deliver hands-on technology training to attorneys and staff.
• Conduct new hire onboarding and develop user guides.
• Maintain the firm's Learning Management System (LMS).
• Support software rollouts, technology adoption, and AI tools.

Skills

IT Training

LMS

One-on-one coaching

Small group training

Presentation skills

Education

Bachelor's degree

Tech training certifications

Tools

Microsoft Office

Document management systems

Billing platforms

Learning Management System (LMS)

Job description

Our client, a progressive midsized law firm in Midtown Manhattan, is seeking a hands-on IT Training and Development Specialist who enjoys working directly with people, helping them become more confident, proficient, and productive with technology.

This position is ideal for an experienced technology trainer who excels at one-on-one instruction and small group classroom training, particularly with attorneys and professional staff. The firm values someone who can patiently explain technology, adapt to different learning styles, and make training practical, engaging, and effective.

The Specialist will deliver hands-on technology training, conduct new hire onboarding, develop user guides and instructional materials, and maintain the firm's Learning Management System. Working closely with the IT department and outside training consultants, this individual will also support software rollouts, technology adoption, and the effective use of emerging applications, including AI tools.

The ideal candidate will have approximately three or more years of experience delivering technology training, preferably within a law firm or other professional services environment. Experience training individuals and small groups is essential. Familiarity with Microsoft Office, document management systems, billing platforms, and other business applications is desirable. Training on unfamiliar firm specific applications will be provided.

Strong interpersonal and communication skills, patience, initiative, and the ability to tailor instruction to different levels of technical proficiency are essential. The successful candidate will enjoy working directly with attorneys and staff, take ownership of training initiatives, and contribute to the firm's ongoing professional development.

A bachelor's degree is required, and technology training certifications are preferred. Compensation ranges from $85K to $95K+, with bonus eligibility and a comprehensive benefits package. The position offers a hybrid schedule. This is an excellent opportunity for a personable, hands-on IT trainer who enjoys teaching, building relationships, and making a meaningful difference in how professionals use technology every day.