IT Telecommunications Engineer II/III — Enterprise Network & VoIP

City-of-Manassas,-Va; Manassas (VA); On-site; USD 78,374 - 107,786; Full time

Benefits offered by this job

Virginia Retirement System benefits

13 paid holidays

Health insurance

Tuition reimbursement

Job summary

City of Manassas is seeking an experienced Telecommunications Engineer II or III to design, implement, and maintain the City’s enterprise network and Mitel VoIP systems. The role focuses on reliability, security, and high performance to support City operations and emergency services.

Responsibilities include configuring network gear, managing VoIP services, coordinating with vendors, and providing Tier II/III IT support.

Qualifications

• Bachelor's degree in Computer Science or related field with six years of related experience or equivalent combination
• Associates' degree for II with four years of related experience or equivalent combination
• Must have completed required courses and certifications; may need additional certifications as deemed by City

Responsibilities

• Design, implement, maintain, troubleshoot, and support enterprise network and telecommunications systems.
• Administer and support the City's Mitel phone system, voicemail, VoIP infrastructure, and related services.
• Configure and maintain network infrastructure including routers, switches, wireless APs, VLANs, ACLs, fiber/copper cabling, and leased data circuits.
• Monitor network performance, security, and availability; assist with disaster recovery planning.
• Provide Tier II/III technical support for Windows users via IT help desk; document work in ticketing system.
• Support non-emergency public safety communications systems, audio logging systems, and related devices.
• Manage network assets, coordinate equipment purchases, maintain inventory, and work with vendors on issues.
• Lead or participate in technology projects; coordinate contractors and ensure successful deployments.
• Prepare technical documentation, maintain system records, and train City staff.
• Participate in on-call rotation for after-hours support.

Skills

Enterprise networking

Windows environments

Cisco technologies

VoIP systems

Mitel phone systems

Network security

VLANs & ACLs

Fiber & cabling

Education

Bachelor's degree in Computer Science or related field

Six years of experience in network technical support/telecommunications programming

Certifications (required or as deemed necessary)

Tools

Mitel phone system

Cisco networking equipment

Job description

City of Manassas is seeking an experienced Telecommunications Engineer II or III to design, implement, and maintain the City’s enterprise network and Mitel VoIP systems. The role focuses on reliability, security, and high performance to support City operations and emergency services.

Responsibilities include configuring network gear, managing VoIP services, coordinating with vendors, and providing Tier II/III IT support.