IT Telecom & Fiber Infrastructure Technician II

Washington University in St. Louis; St. Louis (MO); On-site; USD 35,000 - 54,000; Full time

Job summary

Washington University in St. Louis, located in Saint Louis, MO, is seeking an IT Communication Infrastructure Technician II to join a team responsible for deploying and maintaining the university’s voice, data, and public safety cabling infrastructure.

Under moderate supervision, you will install and troubleshoot VOIP, DAS, CATV, fiber, and low-voltage systems, maintain GIS records, respond to tickets, and support IT projects with 24x7 incident coverage.

Qualifications

• Education: Associate degree or combination of education and experience may substitute for minimum education.
• Work Experience: Relevant Experience (3 Years)
• Driver's License: A Class E (MO) or Class D (IL) license and a good driving record are required for this position.

Responsibilities

• Install, troubleshoot, and maintain VOIP, CATV, fire alarm, and DAS infrastructure.
• Perform fiber optic terminations and fusion splicing with testing verifications (Loss Length, OTDR).
• Certify copper and fiber testing results.
• Maintain ArcGIS database records for GPS locations of cable plant.
• Respond to trouble tickets and maintain SLAs.
• Provide 24x7x365 incident response.
• Collaborate on IT projects and document infrastructure.

Skills

Analytical Thinking

Communication

Project Coordination

Troubleshooting

Structured Cabling

IT Standards

Education

Associate degree

Job description

Washington University in St. Louis, located in Saint Louis, MO, is seeking an IT Communication Infrastructure Technician II to join a team responsible for deploying and maintaining the university’s voice, data, and public safety cabling infrastructure.

Under moderate supervision, you will install and troubleshoot VOIP, DAS, CATV, fiber, and low-voltage systems, maintain GIS records, respond to tickets, and support IT projects with 24x7 incident coverage.