IT Network & Fiber Infrastructure Technician II

Washington University in St. Louis; United States; On-site; USD 35,000 - 54,000; Full time

Benefits offered by this job

Vacation & Holidays

Health insurance

Transit benefit (U-Pass)

Tuition remission

Job summary

Washington University in St. Louis seeks an IT Communication Infrastructure Technician II to deploy and maintain the university's voice and data cabling infrastructure, supporting wired and wireless networks, CATV, and DAS systems.

You will assist in day-to-day operations and project work with a focus on low voltage cabling and testing. The role requires an associate degree or equivalent experience, 3 years of relevant work, and a valid MO/IL driver’s license.

Qualifications

• Associate degree or combination of education and experience may substitute for minimum education.
• Three years relevant experience.
• A valid MO Class E or IL Class D driver’s license with good driving record.

Responsibilities

• Install, troubleshoot, and maintain VOIP, legacy telephony connections, emergency phone support, CATV plant, fire alarm communications, cellular DAS, E-DAS, and underground cable locations.
• Perform fiber optic terminations and fusion splicing, plus testing for Loss Length and OTDR traces.
• Install and diagnose complex fiber paths, coordinate and install low voltage cables, activations and repairs.
• Perform certifying tests for copper and fiber optic infrastructure.
• Maintain Arc GIS Database records for GPS locations of cabling plant.
• Address trouble tickets and work orders to meet SLAs.
• Maintain Telecommunication Room upkeep and support IT projects.
• Provide 24x7x365 incident response and documentation of infrastructure.

Skills

Analytical Thinking

Communication

Client Counseling

Documentation

Group Problem Solving

IT Standards

Network Infrastructures

Project Coordination

Technical Knowledge

Technical Solutions

Troubleshooting

Trouble Ticketing

Education

Associate degree

Tools

Certified Cabling & Infrastructure Technician (CIT)

Job description

Washington University in St. Louis seeks an IT Communication Infrastructure Technician II to deploy and maintain the university's voice and data cabling infrastructure, supporting wired and wireless networks, CATV, and DAS systems.

You will assist in day-to-day operations and project work with a focus on low voltage cabling and testing. The role requires an associate degree or equivalent experience, 3 years of relevant work, and a valid MO/IL driver’s license.