Fiber & VOIP Communications Technician II

Washington University in St. Louis; St. Louis (MO); On-site; USD 35,000 - 54,000; Full time

Job summary

Washington University in St. Louis is seeking an IT Communication Infrastructure Technician II in Saint Louis, MO to support the university's voice, data, and public safety network infrastructure.

You will install, troubleshoot, and maintain VOIP, CATV, DAS, fiber paths, and low voltage wiring while assisting in project work and incident response. The role emphasizes certification-compliant fiber work, ArcGIS documentation, and collaboration with the IT team to meet service level expectations

Qualifications

• Education: Associate degree or combination of education and experience may substitute for minimum education.
• 3 years relevant experience.
• Driver's License: A Class E (MO) or Class D (IL) license and a good driving record.

Responsibilities

• Installs, troubleshoots, & maintains VOIP Telephony, CATV, DAS, and related infrastructure.
• Performs fiber optic terminations, splicing, and testing (OTDR traces) and coordinates low voltage cabling installations.
• Maintains Arc GIS Database records for GPS locations of cable plant.
• Responds to trouble tickets and supports IT project work.
• Provides 24x7x365 incident response and assists in infrastructure documentation.

Skills

VOIP Telephony

Fiber optic termination

Troubleshooting

Low voltage wiring

DAS/CEL knowledge

Education

Associate degree

Tools

OTDR traces

Arc GIS Database

Copper/fiber testing equipment

Low voltage cabling tools

Job description

Washington University in St. Louis is seeking an IT Communication Infrastructure Technician II in Saint Louis, MO to support the university's voice, data, and public safety network infrastructure.

You will install, troubleshoot, and maintain VOIP, CATV, DAS, fiber paths, and low voltage wiring while assisting in project work and incident response. The role emphasizes certification-compliant fiber work, ArcGIS documentation, and collaboration with the IT team to meet service level expectations