IT Technician: Systems & Helpdesk Support

City of Madisonville; Madisonville (KY); On-site; USD 40,000 - 54,000; Full time

Job summary

The City of Madisonville is seeking an Information Technology Technician to install, maintain, and repair City computer systems and equipment. You will perform PC hardware installation, network maintenance, software configuration, and provide helpdesk support for computer and network issues.

Ideal candidates have a high school diploma or GED, and an associate degree in IT is preferred. Knowledge of internet security and data privacy is essential, along with strong communication skills and a

Qualifications

• High school diploma or GED; associate degree in IT preferred.
• Experience as help desk technician, computer technician, or IT support.
• In-depth knowledge of internet security and data privacy principles.
• Valid Kentucky driver’s license.

Responsibilities

• Install PC hardware and maintain inventory of PC hardware.
• Maintain computer hardware and local networks.
• Install, configure, manage, and train on software.

Skills

Verbal communication

Written communication

Help desk support

Network troubleshooting

Documentation

Computer literacy

Education

High school diploma or GED

Associate degree in IT (preferred)

Tools

PC hardware

Networking concepts

Job description

The City of Madisonville is seeking an Information Technology Technician to install, maintain, and repair City computer systems and equipment. You will perform PC hardware installation, network maintenance, software configuration, and provide helpdesk support for computer and network issues.

Ideal candidates have a high school diploma or GED, and an associate degree in IT is preferred. Knowledge of internet security and data privacy is essential, along with strong communication skills and a