Utility - Maintenance Tech/IT Tech

Madisonvilleliving; Madisonville, Northern (KY, KY); Hybrid; USD 35,000 - 55,000; Full time

Job summary

Madisonvilleliving seeks an Information Technology Technician to install, maintain, and repair City computer systems and equipment. You will handle hardware, software, and network tasks, with a focus on support and documentation.

The role requires a high school diploma or GED, experience in help desk or IT support, and a valid Kentucky driver’s license; an Associate degree in IT is preferred.

Qualifications

• High school diploma or GED required; associate degree in IT preferred.
• Experience in help desk, computer technician, or IT support.
• In-depth knowledge of internet security and data privacy principles; strong communication skills.

Responsibilities

• Install PC hardware and maintain inventory of PC hardware.
• Maintain computer hardware and local networks.
• Install, configure, manage, and train on software.
• Troubleshoot to resolve computer and network issues.
• Perform cabling for new computer systems.
• Maintain documentation for citywide systems.
• Provide helpdesk support for computer and network issues.
• Test and evaluate new technology.

Skills

PC hardware maintenance

Help desk support

Networking basics

Education

High school diploma or GED

Associate degree in IT preferred

Job description

Description

TITLE: INFORMATION TECHNOLOGY TECHNICIAN

PURPOSE OF CLASSIFICATION:

The purpose of this classification is to perform skilled and semi-skilled work in the installation, maintenance, and repair of the City’s computer systems and equipment.

ESSENTIAL FUNCTIONS:

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

• Installation of PC hardware and maintains inventory of PC hardware.
• Maintenance of computer hardware and local networks.
• Installs, configures, manages, and trains on software.
• Troubleshoots to identify and resolve computer and network issues.
• Cabling for new computer systems.
• Maintaining documentation for citywide systems.
• Provide helpdesk support for computer and network issues.
• Tests and evaluates new technology.

Requirements

MINIMUM QUALIFICATIONS:

High school diploma or GED equivalent; previous experience as help desk technician, computer technician, or IT support; Associate degree in IT preferred; in-depth knowledge of internet security and data privacy principals; verbal and written communication skills; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain a valid Kentucky driver’s license.