Utility - Maintenance Tech/IT Tech

City of Madisonville; Madisonville (KY); On-site; USD 40,000 - 54,000; Full time

Job summary

The City of Madisonville is seeking an Information Technology Technician to install, maintain, and repair City computer systems and equipment. You will perform PC hardware installation, network maintenance, software configuration, and provide helpdesk support for computer and network issues.

Ideal candidates have a high school diploma or GED, and an associate degree in IT is preferred. Knowledge of internet security and data privacy is essential, along with strong communication skills and a

Qualifications

• High school diploma or GED; associate degree in IT preferred.
• Experience as help desk technician, computer technician, or IT support.
• In-depth knowledge of internet security and data privacy principles.
• Valid Kentucky driver’s license.

Responsibilities

• Install PC hardware and maintain inventory of PC hardware.
• Maintain computer hardware and local networks.
• Install, configure, manage, and train on software.

Skills

Verbal communication

Written communication

Help desk support

Network troubleshooting

Documentation

Computer literacy

Education

High school diploma or GED

Associate degree in IT (preferred)

Tools

PC hardware

Networking concepts

Job description

Description

TITLE: INFORMATION TECHNOLOGY TECHNICIAN

PURPOSE OF CLASSIFICATION:

The purpose of this classification is to perform skilled and semi-skilled work in the installation, maintenance, and repair of the City’s computer systems and equipment.

ESSENTIAL FUNCTIONS:

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

• Installation of PC hardware and maintains inventory of PC hardware.
• Maintenance of computer hardware and local networks.
• Installs, configures, manages, and trains on software.
• Troubleshoots to identify and resolve computer and network issues.
• Cabling for new computer systems.
• Maintaining documentation for citywide systems.
• Provide helpdesk support for computer and network issues.
• Tests and evaluates new technology.

Requirements

MINIMUM QUALIFICATIONS:

High school diploma or GED equivalent; previous experience as help desk technician, computer technician, or IT support; Associate degree in IT preferred; in-depth knowledge of internet security and data privacy principals; verbal and written communication skills; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain a valid Kentucky driver’s license.