Network & IT Systems Specialist

City of Murfreesboro, TN; Murfreesboro (TN); On-site; USD 42,000 - 54,000; Full time

Job summary

The City of Murfreesboro, TN, seeks an IT Support Technician to install and support workstation hardware, server hardware and software, and network devices. The role emphasizes on-site service, remote assistance, and proactive maintenance to keep city systems secure and productive.

Requires a high school diploma or GED plus one year of college or equivalent training, and two years of relevant experience. City workers enjoy equal opportunity employment and a locally focused team environment.

Qualifications

• Requires on-site IT support experience with computer information systems.
• Experience maintaining and supporting PC and networked systems preferred.
• Ability to communicate effectively in spoken and written English.

Responsibilities

• Communicates in English to ensure safe and efficient operations.
• Provides on-site maintenance of PC, network, telephone, and business systems.
• Performs diagnostic and preventative maintenance on information systems.
• Provides remote, phone, and on-site technical support to city employees.
• Maintains inventory of fixed assets, including computers and office equipment.
• Procures, configures, and supports office, desktop, and mobile technology.
• Monitors backup, anti-virus, and security procedures.
• Assists in annual budget requests for maintenance and capital purchases.
• Installs printers and devices; conducts software updates.

Skills

Desktop support

Network troubleshooting

Hardware maintenance

Printer setup/maintenance

Software updates

Security procedures

Budgeting assistance

Remote support

Inventory management

Education

One year of college or equivalent training

High School diploma or GED

Job description

The City of Murfreesboro, TN, seeks an IT Support Technician to install and support workstation hardware, server hardware and software, and network devices. The role emphasizes on-site service, remote assistance, and proactive maintenance to keep city systems secure and productive.

Requires a high school diploma or GED plus one year of college or equivalent training, and two years of relevant experience. City workers enjoy equal opportunity employment and a locally focused team environment.