IT Technician II — Windows & Network Support (On‑Site)

Port Madison Enterprises Family; Port Madison Indian Reservation (WA); On-site; USD 52,000 - 78,000; Full time

Job summary

Port Madison Enterprises in Suquamish, WA, is seeking an IT Technician II to assist with PC support, network operations, and software maintenance. The role involves setup of workstations and peripherals, plus user guidance on new tools within a 24x7 IT environment at the Suquamish Clearwater Casino Resort.

Ideal candidates have 2–3 years of IT-related experience, a relevant associate degree or equivalent, and certifications such as A+, Net+, or MCSE.

Qualifications

• Two to three years related IT experience and/or training/certificate.
• Proficient with PC hardware, software, and Windows operating systems.
• Ability to support IT services and operate in a fast-paced environment.

Responsibilities

• Assists with PC support via the technical help desk under supervision.
• Sets up workstations and peripheral devices (monitors, printers, etc.).
• Maintains and supports network operations across PME devices.
• Performs software installation, updates and removal.
• Educates users on new software and equipment usage.
• Keeps documentation of solutions in help desk and knowledge base.

Skills

PC support

Networking

Windows OS

Education

Associate's degree or equivalent

Tools

A+ certification

Net+ certification

MCSE certification

Job description

Port Madison Enterprises in Suquamish, WA, is seeking an IT Technician II to assist with PC support, network operations, and software maintenance. The role involves setup of workstations and peripherals, plus user guidance on new tools within a 24x7 IT environment at the Suquamish Clearwater Casino Resort.

Ideal candidates have 2–3 years of IT-related experience, a relevant associate degree or equivalent, and certifications such as A+, Net+, or MCSE.