Onsite IT Technician - End-User Support & Hardware

Boyne Resorts; Snoqualmie (WA); On-site; USD 31,000 - 37,000; Full time

Job summary

Boyne Resorts is seeking an Summit I.T. Technician to join our in-person team at The Summit at Snoqualmie. You’ll maintain IT infrastructure, resolve technical issues, and provide reliable support to employees to maximize productivity.

The role requires hands-on troubleshooting across Windows, macOS, and Linux, with familiarity in Active Directory, Exchange, and cloud tools. You’ll collaborate across departments and contribute to a safe, efficient IT environment.

Qualifications

• High technical aptitude, self-motivated, willing to learn, and able to work flexible hours.
• Familiarity with Active Directory, Microsoft Exchange, and cloud-based collaboration tools (e.g., Office 365, Google Workspace); troubleshoot hardware and software for desktops, laptops, printers, POS and other peripherals.
• Physical cabling installation experience.

Responsibilities

• Install, configure, and update software applications, operating systems, and device drivers.
• Troubleshoot hardware and software issues on Windows, macOS, Linux, etc.
• Provide timely end-user support via help desk, in-person, phone, email, or remote assistance tools.
• Educate users on data security and IT best practices.
• Collaborate with teams across departments to ensure service quality.

Skills

Self-motivated

Willing to learn

Flexible hours

Customer service mindset

Education

Bachelor's degree in Computer Science/Information Technology (preferred)

Tools

Active Directory

Microsoft Exchange

Office 365

Google Workspace

Networking basics

Network troubleshooting tools

Job description

Boyne Resorts is seeking an Summit I.T. Technician to join our in-person team at The Summit at Snoqualmie. You’ll maintain IT infrastructure, resolve technical issues, and provide reliable support to employees to maximize productivity.

The role requires hands-on troubleshooting across Windows, macOS, and Linux, with familiarity in Active Directory, Exchange, and cloud tools. You’ll collaborate across departments and contribute to a safe, efficient IT environment.