IT Technician: Growth & Mentorship in Small Biz IT

Computer Solutions Group Inc; Albuquerque (NM); Sur place; USD 45 000 - 60 000; Plein temps

Avantages offerts par ce poste

Paid time off

Benefits package

Résumé du poste

Computer Solutions Group Inc. in Albuquerque seeks an IT Technician to support small businesses with hands-on hardware, software, and network tasks. You will work with a team of skilled professionals, gaining experience across security, cloud services, and IT operations.

The role offers hands-on learning, mentorship from senior technicians, and room to grow within a collaborative environment. Competitive salary based on experience and benefits available.

Qualifications

• Strong understanding of Windows and basic networking concepts.
• Familiarity with cloud platforms (Microsoft 365, Google Workspace).
• Excellent troubleshooting and problem-solving skills.
• Strong communication and customer service abilities.

Responsabilités

• Provide PC-level support (hardware and software troubleshooting).
• Manage and maintain network infrastructure (firewalls, routers, switches, connectivity).
• Support cloud services (Microsoft 365, Google Workspace, etc.).
• Assist with cybersecurity measures (endpoint protection, basic security audits).
• Deploy and configure IT equipment (workstations, printers, peripherals).
• Document processes and maintain accurate records of IT activities.
• Collaborate with senior technicians on complex projects and escalations.

Connaissances

Windows OS

Networking fundamentals

Troubleshooting

Customer service

Formation

CompTIA A+

CompTIA Network+

CompTIA Security+

Outils

Microsoft 365

Google Workspace

Endpoint security tools

Description du poste

Computer Solutions Group Inc. in Albuquerque seeks an IT Technician to support small businesses with hands-on hardware, software, and network tasks. You will work with a team of skilled professionals, gaining experience across security, cloud services, and IT operations.

The role offers hands-on learning, mentorship from senior technicians, and room to grow within a collaborative environment. Competitive salary based on experience and benefits available.