IT Technician - End-to-End IT Solutions for SMBs

Computer Solutions Group Inc; Albuquerque (NM); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Mentorship from senior techs

Paid time off

Benefits package

Job summary

Computer Solutions Group Inc. in Albuquerque, NM is seeking an IT Technician to handle a wide range of tasks for small business operations. You will work with a skilled team of tech professionals to support daily IT needs.

Responsibilities include hardware/software troubleshooting, network maintenance, cloud services support, cybersecurity tasks, and device deployment. This role emphasizes learning and professional growth within a collaborative environment.

Qualifications

• Solid Windows OS knowledge and basic networking understanding.
• Familiar with Microsoft 365 and Google Workspace.

Responsibilities

• Provide PC-level support (hardware and software troubleshooting).
• Manage and maintain network infrastructure (firewalls, routers, switches, connectivity).
• Support cloud services (Microsoft 365, Google Workspace, etc.).
• Assist with cybersecurity measures (endpoint protection, basic security audits).
• Deploy and configure IT equipment (workstations, printers, peripherals).
• Document processes and maintain accurate records of IT activities.

Skills

Windows OS

Networking basics

Troubleshooting

Communication skills

Customer service

Education

CompTIA A+ Certification

Network+ Certification

Security+ Certification

Tools

Microsoft 365

Google Workspace

Cybersecurity best practices

Linux or macOS basics

Job description

IT Technician – Small Business Support

Location: Albuquerque, NM
Employment Type: Full-Time

About Us:

We are a growing IT firm based in Albuquerque, NM, dedicated to providing comprehensive technology solutions for small businesses. Our team values collaboration, innovation, and continuous learning. If you’re passionate about technology and eager to grow your skills, this is the perfect opportunity for you.

Position Overview:

We are seeking a versatile IT Technician to join our team. In this role, you will handle a wide range of IT tasks essential for small business operations. You’ll work closely with a highly skilled team of tech professionals, making this an excellent environment for learning and professional development.

Responsibilities:

• Provide PC-level support (hardware and software troubleshooting).
• Manage and maintain network infrastructure (firewalls, routers, switches, connectivity).
• Support cloud services (Microsoft 365, Google Workspace, etc.).
• Assist with cybersecurity measures (endpoint protection, basic security audits).
• Deploy and configure IT equipment (workstations, printers, peripherals).
• Document processes and maintain accurate records of IT activities.
• Collaborate with senior technicians on complex projects and escalations.

Qualifications:

Required:

• Strong understanding of Windows and basic networking concepts.
• Familiarity with cloud platforms (Microsoft 365, Google Workspace).
• Excellent troubleshooting and problem-solving skills.
• Strong communication and customer service abilities.

Preferred:

• Experience with cybersecurity best practices.
• Knowledge of Linux or MacOS environments.
• Relevant certifications (CompTIA A+, Network+, Security+).

What We Offer:

• Competitive salary based on experience.
• Opportunities for professional growth and mentorship from senior techs.
• Supportive team environment with hands-on learning.
• Paid time off and benefits package.