IT Support Specialist

Springs Marigold; Albuquerque (NM); Hybrid; USD 57,000 - 70,000; Full time

Benefits offered by this job

Flexible hours

work remotely when needed

comprehensive benefits package

Job summary

Springs Marigold in Albuquerque, NM is seeking a full-time IT Support Specialist to troubleshoot hardware and software, assist employees, and maintain IT systems. You will join a close-knit IT team in a modern office with a focus on collaboration and a healthy work-life balance.

You will work in an environment that supports flexible hours and the option to work remotely when needed. The role offers a competitive salary range from $57,000 to $70,372 per year, plus a comprehensive benefits package

Qualifications

• Solid understanding of IT systems and technical support.
• Experience with network infrastructure, hardware, and software troubleshooting.
• Strong communication skills and team-oriented mindset.

Responsibilities

• Handle day-to-day technical issues and provide employee support.
• Maintain IT systems and network infrastructure.
• Collaborate with IT team to resolve technical problems.

Skills

IT systems understanding

Technical support experience

Communication skills

Job description

Springs Marigold, a company in the floral industry based in Albuquerque, NM, seeks a full-time IT Support Specialist. This role involves handling daily technical issues, assisting employees, and maintaining IT systems. The position offers a competitive salary ranging from $57,000 to $70,372 per year, with benefits to be discussed.

As an IT Support Specialist, you will troubleshoot hardware and software problems, provide technical assistance to employees, and ensure the smooth operation of our IT systems. You will also maintain our network infrastructure and work closely with the IT team to resolve technical issues.

You will join a close-knit team in Albuquerque, NM, working in a modern office setup equipped with state-of-the-art technology and ergonomic furniture. Our workplace fosters collaboration and values everyone's contributions, creating an inclusive environment where diverse ideas are welcomed and respected. The office is located in Albuquerque, NM, providing a supportive and dynamic environment with ample natural light, comfortable seating areas, and a relaxed dress code. You'll have access to a variety of amenities, including a fully stocked kitchen, a comfortable lounge area, and a fitness center. Our team is committed to work-life balance, offering flexible hours and the opportunity to work remotely when needed. The office is situated in a vibrant neighborhood, close to dining, shopping, and entertainment options, making it easy to enjoy the local culture and amenities.

The salary for this role ranges from $57,000 to $70,372 per year, with additional benefits. The exact details of the benefits package will be provided during the hiring process. We offer a comprehensive benefits package to support our employees' well-being.

To succeed in this role, you should have a solid understanding of IT systems and experience in providing technical support. Previous experience with network infrastructure, hardware, and software troubleshooting is beneficial. You should also be a team player with excellent communication skills.

Handling day-to-day technical issues, providing assistance to employees, ensuring the smooth operation of IT systems, troubleshooting hardware and software problems, maintaining network infrastructureSolid understanding of IT systems, proven track record of providing excellent technical support, experience with network infrastructure, hardware, and software troubleshooting, team player with excellent communication skills