IT Technician EndtoEnd IT Solutions for SMBs

Computer Solutions Group Inc; Albuquerque (NM); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Benefits package

Job summary

Computer Solutions Group Inc. in Albuquerque seeks an IT Technician to support small businesses with hands-on hardware, software, and network tasks. You will work with a team of skilled professionals, gaining experience across security, cloud services, and IT operations.

The role offers hands-on learning, mentorship from senior technicians, and room to grow within a collaborative environment. Competitive salary based on experience and benefits available.

Qualifications

• Strong understanding of Windows and basic networking concepts.
• Familiarity with cloud platforms (Microsoft 365, Google Workspace).
• Excellent troubleshooting and problem-solving skills.
• Strong communication and customer service abilities.

Responsibilities

• Provide PC-level support (hardware and software troubleshooting).
• Manage and maintain network infrastructure (firewalls, routers, switches, connectivity).
• Support cloud services (Microsoft 365, Google Workspace, etc.).
• Assist with cybersecurity measures (endpoint protection, basic security audits).
• Deploy and configure IT equipment (workstations, printers, peripherals).
• Document processes and maintain accurate records of IT activities.
• Collaborate with senior technicians on complex projects and escalations.

Skills

Windows OS

Networking fundamentals

Troubleshooting

Customer service

Education

CompTIA A+

CompTIA Network+

CompTIA Security+

Tools

Microsoft 365

Google Workspace

Endpoint security tools

Job description

IT Technician – Small Business Support

Location: Albuquerque, NM Employment Type: Full-Time

About Us: We are a growing IT firm based in Albuquerque, NM, dedicated to providing comprehensive technology solutions for small businesses. Our team values collaboration, innovation, and continuous learning. If you’re passionate about technology and eager to grow your skills, this is the perfect opportunity for you.

Position Overview:

We are seeking a versatile IT Technician to join our team. In this role, you will handle a wide range of IT tasks essential for small business operations. You’ll work closely with a highly skilled team of tech professionals, making this an excellent environment for learning and professional development.

Responsibilities:

Provide PC-level support (hardware and software troubleshooting).

Manage and maintain network infrastructure (firewalls, routers, switches, connectivity).

Support cloud services (Microsoft 365, Google Workspace, etc.).

Assist with cybersecurity measures (endpoint protection, basic security audits).

Deploy and configure IT equipment (workstations, printers, peripherals).

Document processes and maintain accurate records of IT activities.

Collaborate with senior technicians on complex projects and escalations.

Qualifications:

Required:

Strong understanding of Windows and basic networking concepts.

Familiarity with cloud platforms (Microsoft 365, Google Workspace).

Excellent troubleshooting and problem-solving skills.

Strong communication and customer service abilities.

Preferred:

Experience with cybersecurity best practices.

Knowledge of Linux or MacOS environments.

Relevant certifications (CompTIA A+, Network+, Security+).

What We Offer:

Competitive salary based on experience.

Opportunities for professional growth and mentorship from senior techs.

Supportive team environment with hands‑on learning.

Paid time off and benefits package.