IT Technician Co-op: Hardware, Apps & IT Support (Boston)

Mirakl; Boston (MA); In loco; USD 28.000 - 40.000; Tempo pieno

Descrizione del lavoro

Mirakl is seeking a 6-month IT co-op in Boston through Northeastern University. You will configure hardware, manage access, and support daily IT operations for a global, fast-paced team.

You will work with Jumpcloud, Jira, Gmail, and Office 365, while maintaining Zoom rooms and AI tool deployments. This hands-on role offers a unique entry into enterprise IT within a world-leading marketplace platform.

Competenze

• Comfortable supporting both Mac and PC environments.
• Familiar with Microsoft Office 365, Zoom, and Google Workspace (GSuite).
• Strong communication skills and a service-oriented mindset.
• Detail-oriented with an interest in learning key technologies.
• Comfortable working within international, fast-paced teams.

Mansioni

• Install and configure hardware for employees (Mac, Linux, Windows, iPhones).
• Create and manage tool access for new hires (Jumpcloud, Jira, Gmail, Wiki).
• Manage Office 365 and Zoom licenses.
• Repair and maintain equipment; coordinate returns with internal teams and providers.
• Maintain Zoom Rooms and video conferencing setups.
• Manage IT inventory and track all assets accurately.
• Provide daily hands-on IT support across the office.
• Assist with network patching and WiFi configuration.
• Participate in Jumpcloud directory admin and GPOs.
• Support deployment and administration of AI tools.

Conoscenze

Mac and PC support

Communication

Service mindset

Detail-oriented

Global teamwork

Formazione

Northeastern co-op program

Strumenti

Jumpcloud

Jira

Gmail

Office 365

Zoom

Google Workspace

Descrizione del lavoro

Mirakl is seeking a 6-month IT co-op in Boston through Northeastern University. You will configure hardware, manage access, and support daily IT operations for a global, fast-paced team.

You will work with Jumpcloud, Jira, Gmail, and Office 365, while maintaining Zoom rooms and AI tool deployments. This hands-on role offers a unique entry into enterprise IT within a world-leading marketplace platform.