IT Tech - Atlantic, IA

Duke Rentals; Cedar Rapids (IA); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

401K with Company match

Health, dental, vision insurance

Paid time off

Bonus Program

Training and career development

Job summary

Duke Rentals is seeking a dedicated IT Tech to enhance our IT environment and support users across all locations. The role involves troubleshooting, administering Microsoft 365, and maintaining network infrastructure, requiring flexible hours and occasional travel.

We offer competitive pay between $60,000 and $100,000 based on experience, along with benefits including health insurance, a 401K with company match, training, and a bonus program.

Qualifications

• Prior desktop support experience, with working knowledge of IT administration.
• Knowledge of the construction industry and its safety requirements.
• Ability to coordinate with IT lead for organizing and delegating job duties.

Responsibilities

• Support IT systems, applications, and user accounts across all Duke locations.
• Assist in administering and maintaining Microsoft 365 user management.
• Troubleshoot end-user hardware and maintain branch network infrastructure.

Skills

Troubleshooting

Communication skills

IT administration

Results oriented

Self-starter

Education

4-year degree in business and analytics

Tools

Microsoft 365

RentalMan ERP

VoIP systems

Job description

Duke Rentals is seeking a dedicated and motivated IT Tech to join our team. We’re looking for someone who thrives in a fast-paced environment, enjoys troubleshooting, and takes pride in delivering reliable support.

We offer competitive pay, benefits, and opportunities for training and advancement.

PAY: $60,000 - $100,000 annually - Based on experience

Bonus programs available!

Scope and Key Functions

• Broaden and support Duke's overall IT environment - Systems, applications, user accounts, and supporting infrastructure across all Duke locations
• Collaborate and bring new ideas to Duke's IT department
• Assist in administering and maintaining Microsoft 365 (Exchange, Teams, SharePoint, OneDrive, Intune) user provisioning, licensing, mailbox and security policy management
• Support and train employees on RentalMan ERP - user set up and day-to-day troubleshooting across all Duke locations
• Troubleshoot end-user hardware: laptops, printers, mobile devices, and VolP/desk phones
• Maintain branch network infrastructure - switches, Wi-Fi access points, firewalls, and cables
• Assist in maintaining company mobile devices - carrier accounts, device provisioning, MDM enrollment, and cell phone lifecycle
• Handle IT onboarding and offboarding - deploy laptops, issue phones and accessories, create accounts for new hires, and promptly disable accounts and recover equipment from departing employees
• Must have flexible work hours as needed
• Timeline driven
• Travel to Duke locations as needed - REQUIRED

Preferred Qualifications

• 4-year degree in business and analytics
• Prior desktop support experience, with working knowledge of IT administration
• Knowledge of the construction industry and its safety requirements
• Must be able to coordinate with IT Lead - Organizing and delegating job duties at various store, office, and recon locations
• Results oriented with strong execution skills
• Self-starter and organized
• Good communication skills (written & verbal)

Benefits

• 401K with Company match
• Health, dental, vision, accident, critical illness, and short-term disability insurance
• Paid time off
• Bonus Program
• Training and career development

Job Details

Job Type: Full-time

Schedule: Monday-Friday | Overtime as needed

Posting ends: Thursday, June 4th, 2026 @ 5:00pm CST