IT Tech - Atlantic, IA

Duke Rentals; Atlantic (IA); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

401K with Company match

Health insurance

Paid time off

Bonus Program

Job summary

Duke Rentals is seeking a dedicated IT Tech to join their team in Atlantic, Iowa. The ideal candidate will thrive in a fast-paced setting, delivering reliable support across various IT functions including Microsoft 365 administration and user hardware troubleshooting.

Offering competitive pay between $60,000 and $100,000 annually based on experience, this full-time position also includes benefits such as a 401K with company match, various insurance options, and paid time off.

Qualifications

• Prior experience in desktop support and IT administration is required.
• Good communication and organizational skills are essential.
• Knowledge about the construction industry is preferred.

Responsibilities

• Support and maintain Microsoft 365 applications for users.
• Troubleshoot end-user hardware like laptops and printers.
• Assist with IT onboarding and offboarding processes.

Skills

Desktop support experience

Communication skills

IT administration knowledge

Self-starter

Organizational skills

Education

4-year degree in business and analytics

Job description

Duke Rentals is seeking a dedicated and motivated IT Tech to join our team. We’re looking for someone who thrives in a fast-paced environment, enjoys troubleshooting, and takes pride in delivering reliable support.

We offer competitive pay, benefits, and opportunities for training and advancement.

PAY: $60,000 - $100,000 annually - Based on experience

Bonus programs available!

Scope and Key Functions

• Broaden and support Duke's overall IT environment - Systems, applications, user accounts, and supporting infrastructure across all Duke locations
• Collaborate and bring new ideas to Duke's IT department
• Assist in administering and maintaining Microsoft 365 (Exchange, Teams, SharePoint, OneDrive, Intune) user provisioning, licensing, mailbox and security policy management
• Support and train employees on RentalMan ERP - user set up and day-to-day troubleshooting across all Duke locations
• Troubleshoot end-user hardware: laptops, printers, mobile devices, and VolP/desk phones
• Maintain branch network infrastructure - switches, Wi-Fi access points, firewalls, and cables
• Assist in maintaining company mobile devices - carrier accounts, device provisioning, MDM enrollment, and cell phone lifecycle
• Handle IT onboarding and offboarding - deploy laptops, issue phones and accessories, create accounts for new hires, and promptly disable accounts and recover equipment from departing employees
• Must have flexible work hours as needed
• Timeline driven
• Travel to Duke locations as needed - REQUIRED

Preferred Qualifications

• 4-year degree in business and analytics
• Prior desktop support experience, with working knowledge of IT administration
• Knowledge of the construction industry and its safety requirements
• Must be able to coordinate with IT Lead - Organizing and delegating job duties at various store, office, and recon locations
• Results oriented with strong execution skills
• Self-starter and organized
• Good communication skills (written & verbal)

Benefits

• 401K with Company match
• Health, dental, vision, accident, critical illness, and short-term disability insurance
• Paid time off
• Bonus Program
• Training and career development

Job Details

Job Type: Full-time

Schedule: Monday-Friday | Overtime as needed

Posting ends: Thursday, June 4th, 2026 @ 5:00pm CST