IT Technician — On-Site IT Support & Infrastructure

Housing Works; New York (NY); On-site; USD 36,368 - 37,057; Full time

Benefits offered by this job

Healthcare plans

PTO up to 30 days

Educational benefit

Job summary

Housing Works is seeking an IT Technician Level I in New York, NY. You will provide on-site support, handle hardware and software tasks, and coordinate with external vendors to keep systems healthy and secure.

The role requires a bachelor’s degree in computer science or related field, with certifications considered in lieu of a degree. Eligible for comprehensive health plans, PTO up to 30 days, and education benefits.

Qualifications

• Bachelor’s in computer science or related field.
• Professional IT certifications may be considered in lieu of a degree.

Responsibilities

• Provide on-site IT support for end users to improve business productivity.
• Assist with hardware upgrades, Windows refreshes, asset inventory, and cable management.
• Serve as escalation point for issues with the managed server provider.
• Maintain Secure Print auditing and IT compliance.
• Prepare devices for deployment using SCCM, Intune, and other MDM tools.
• Keep documentation up to date and train users as needed.

Skills

IT support

Hardware troubleshooting

Networking

Education

Bachelor’s in computer science or related field

Tools

SCCM

Intune

Job description

Housing Works is seeking an IT Technician Level I in New York, NY. You will provide on-site support, handle hardware and software tasks, and coordinate with external vendors to keep systems healthy and secure.

The role requires a bachelor’s degree in computer science or related field, with certifications considered in lieu of a degree. Eligible for comprehensive health plans, PTO up to 30 days, and education benefits.