IT Systems Support Specialist — Robotics Lab

The Chronicle Of Higher Education, Inc.; Pittsburgh (Allegheny County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Comprehensive medical, prescription, dental, and vision insurance

Generous retirement savings program

Tuition benefits

Paid time off and observed holidays

Fitness center access

Free Pittsburgh Regional Transit bus pass

Job summary

The Chronicle Of Higher Education, Inc. is seeking a full-time Systems Administrator in Pittsburgh, PA. The role involves diagnosing hardware and software problems, supporting various technology, and managing service requests efficiently. You will be part of a dynamic team dedicated to operational excellence.

This position offers comprehensive benefits including medical, dental, and vision insurance, retirement savings programs, and more perks, ensuring a supportive working environment for all employees.

Qualifications

• Diagnose hardware and software problems on endpoint computing.
• Manage computer and domain accounts.
• Install computer equipment in offices.

Responsibilities

• Handle first level support of service requests for the Biological and Chemical Innovation Laboratory.
• Support all technology including laptops, desktops, and servers.
• Work with software and hardware vendors to resolve issues.

Skills

Diagnose hardware and software problems

Account management

Technical support for technology

Maintain confidentiality

Job description

The Chronicle Of Higher Education, Inc. is seeking a full-time Systems Administrator in Pittsburgh, PA. The role involves diagnosing hardware and software problems, supporting various technology, and managing service requests efficiently. You will be part of a dynamic team dedicated to operational excellence.

This position offers comprehensive benefits including medical, dental, and vision insurance, retirement savings programs, and more perks, ensuring a supportive working environment for all employees.