IT Systems Support Specialist II

Davis Behavioral Health, Inc.; Clearfield (UT); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

401(k) matching

EAP

Life & AD&D

Job summary

Davis Behavioral Health, Inc. is seeking an IT Support Technician II to manage, maintain, and optimize the internal IT infrastructure. You will ensure system reliability, security, and performance across servers, networks, cloud services, and end-user environments.

The role requires strong technical skills, problem-solving, and customer service to minimize downtime and safeguard data. You will support staff, document procedures, and contribute to automation and improvements.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field or equivalent experience.
• 3+ years of experience in systems support or similar role.
• Relevant certifications (e.g., CompTIA Network+, Security+, Microsoft) preferred.
• Completed all required training assigned to the IT position by deadlines.
• Knowledge of cybersecurity best practices and compliance standards.

Responsibilities

• Provide Level 2 technical support for employees (hardware, software, and network issues).
• Deploy and configure new computers, workstations, laptops, monitors, printers, software, and mobile devices.
• Manage user accounts, permissions, and access controls (AD, Azure AD).
• Assist with administration and maintenance of IT systems, servers, and networks.
• Monitor system performance and report issues to IT Manager.
• Implement and maintain security measures, including antivirus and patch management.
• Perform regular system backups and recovery testing.
• Document configurations, procedures, and troubleshooting steps.
• Manage email, file storage, and collaboration tools.
• Assist with dictation/transcription system configurations and door access/security cameras.
• Support IT projects, upgrades, deployments, and migrations.
• Maintain inventory of IT hardware, software, and equipment.

Skills

Windows OS

Networking

AD/GP

Azure/Intune

Backup/DR

Troubleshooting

Communication

Education

Bachelor's degree in IT/CS

Tools

Intune

SCCM

Azure AD

Job description

Davis Behavioral Health, Inc. is seeking an IT Support Technician II to manage, maintain, and optimize the internal IT infrastructure. You will ensure system reliability, security, and performance across servers, networks, cloud services, and end-user environments.

The role requires strong technical skills, problem-solving, and customer service to minimize downtime and safeguard data. You will support staff, document procedures, and contribute to automation and improvements.